Reddy Express Paraburdoo - Assistant Manager

Reddy Express; Paraburdoo; On-site; AUD 52,000 - 66,000; Full time

Job summary

Reddy Express is seeking an Assistant Manager to support daily store operations and lead a team in a fast-paced retail environment in Australia. You will help deliver outstanding customer service, oversee staff development, and ensure adherence to health and safety procedures.

The role focuses on coaching team members, rostering, stock management, and reporting to maintain high store standards and operational efficiency.

Qualifications

• Retail/hospitality leadership experience (preferred).
• Strong communication and interpersonal skills.
• Customer service-oriented with training capabilities.
• Ability to train, develop and coach team members.
• Attention to detail and teamwork-driven mindset.

Responsibilities

• Assist with day-to-day store operations, ensuring smooth service flow.
• Provide customer service excellence and handle inquiries efficiently.
• Assist with rostering and staff development for optimal coverage.
• Manage stock, inventory reporting and adherence to health and safety policies.

Skills

Leadership

Communication

Customer Service

Training

Teamwork

Job description

Reddy Express – Assistant Manager

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About the Role

Responsible for assisting with the day-to-day operations of the store. This would include customer service, team training and development, rostering, stock management, reporting as well as adhering to and implementing health and safety policies and procedures.

About You & Your Skills

• Leadership experience in a retail/hospitalitycapacity
• A passion to drive your own career, and others around you, forward
• Well-developed and professional communication skills
• Passion for delivering exceptional customer service and training to others
• Ability to adapt to change
• Strong attention to detail
• Strong sense of teamwork

Pre-Employment Requirements:

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.