Reddy Express Brighton-Le-Sands - Assistant Manager

Reddy Express; Sydney; On-site; AUD 55,000 - 75,000; Full time

Job summary

Reddy Express Brighton-Le-Sands in NSW is seeking an Assistant Manager to support day-to-day store operations, supervise a small team, coach staff, and implement health and safety policies to maintain high standards in a busy retail environment.

You will drive excellent customer service, manage rostering and stock control, prepare simple reports, and contribute to a collaborative team culture that emphasises attention to detail, reliability and growth opportunities for colleagues.

Qualifications

• Experience leading a retail or hospitality team.
• Strong communication and customer service skills.
• Ability to train and develop staff.

Responsibilities

• Assist with day-to-day store operations.
• Deliver exceptional customer service.
• Roster staff and manage scheduling.
• Manage stock and reporting.
• Apply health and safety policies.

Skills

Leadership experience

Communication skills

Team training

Customer service

Adaptability

Attention to detail

Teamwork

Job description

Reddy Express – Assistant Manager OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About the Role

Responsible for assisting with the day-to-day operations of the store. This would include customer service, team training and development, rostering, stock management, reporting as well as adhering to and implementing health and safety policies and procedures.

About You & Your Skills

• Leadership experience in a retail/hospitality capacity
• A passion to drive your own career, and others around you, forward
• Well-developed and professional communication skills
• Passion for delivering exceptional customer service and training to others
• Ability to adapt to change
• Strong attention to detail
• Strong sense of teamwork

Pre-Employment Requirements: The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.

Reddy Express Brighton-Le-Sands - Assistant Manager • Sydney, NSW, AU