Recover at Work Administrator

PeopleIN Group; Brisbane; Vor Ort; AUD 65.000 - 85.000; Vollzeit

Zusammenfassung

PeopleIN Group in Brisbane is seeking a Recover At Work Administrator to join our growing team. You will support injured employees, their managers, host clients, and insurers to progress claims and ensure a smooth return-to-work process.

The role requires strong admin skills, excellent communication, and proficiency with Microsoft Office and injury management software. You will manage data, payroll-related tasks for injured workers, and coordinate with internal teams and external stakeholders to

Qualifikationen

• Strong verbal and written communication.
• Excellent administrative skills.
• Ability to work within a team or autonomously.

Aufgaben

• Support the Safety & Recover at Work teams with back-end administrative tasks.
• Coordinate return-to-work by liaising with insurers, host clients, and internal stakeholders.
• Lodge workers' compensation claims across multiple jurisdictions with accurate documentation.
• Maintain accurate records in injury management systems.
• Oversee administration of incident and injury programs and databases.
• Collect and collate incident and injury statistics; assist monthly reporting.
• Assist with payroll-related activities for injured workers; ensure timeliness.
• Manage shared inboxes and prioritise high volumes of requests.
• Collate and maintain common law and claims data with attention to confidentiality.
• Provide support to Advisors with reporting, documentation, and follow-ups to progress recovery actions.
• Assist with injuries treated under the Early Intervention program.
• Build relationships with internal teams, insurers, and external stakeholders to support recovery outcomes.

Kenntnisse

Administrative skills

Communication skills

Teamwork

Attention to detail

Tools

Microsoft Office

Injury management software

Jobbeschreibung

The Opportunity

We are seeking a Recover At Work Administrator to join our growing team! In this role you will be responsible for injured employees, their managers, host clients, and other stakeholders to ensure a supportive return to work program.

Full Job Description

• Support the Safety & Recover at Work teams by providing back-end administrative support
• Support return-to-work coordination by liaising with insurers, host clients, and internal stakeholders to facilitate claims progression and recovery outcomes
• Lodge workers' compensation claims across multiple jurisdictions, ensuring accuracy and compliance with relevant documentation requirements
• Maintain accurate and up-to-date records within injury management systems
• Oversee the administration of the incident and injury programs and databases
• Collect and collate incident and injury statistics and assist with preparation of monthly reporting
• Assist with payroll-related activities, including wage calculations and reimbursements for injured workers, ensuring accuracy and timeliness
• Manage shared inboxes and prioritise high volumes of requests in a fast-paced environment
• Collate and maintain common law and claims data, demonstrating a high level of attention to detail and confidentiality
• Provide support to Advisors through reporting, documentation, and follow-ups to ensure recovery actions are progressed effectively
• Manage injuries treated under the Early Intervention program
• Build and maintain strong working relationships with internal teams, insurers, and external stakeholders to support positive recovery outcomes

You will also have:

• Strong verbal and written communication skills with the ability to provide direction on requirements for workers' compensation claims and suitable duties support
• Excellent administrative skills
• Ability to work within a team and autonomously where needed to achieve required outcomes within specified deadlines/time frames
• Highly proficient in the use of technology; Microsoft suite of products, and online injury management software
• Understanding of the Recover at Work process and responsibilities