Return to Work Coordinator

Stone Recruitment; Liverpool; On-site; AUD 85,000 - 115,000; Full time

Job summary

Stone Recruitment is partnering with a national organisation in the medical equipment sector to recruit an experienced Return to Work Coordinator for the People & Culture team. Based in the Liverpool area, the role focuses on injury management, return-to-work processes and supporting wellbeing initiatives across a geographically diverse workforce.

You will manage workers' compensation claims, coordinate rehabilitation plans and collaborate with safety leaders, insurers, and external providers to

Qualifications

• Strong communication skills with stakeholders at all levels.
• Excellent organisation, documentation and case management abilities.
• Experience in HR administration and workers' compensation processes.

Responsibilities

• Manage end-to-end return-to-work processes for work-related and non-work-related injuries.
• Develop and coordinate suitable duties and return-to-work plans with employees, managers and healthcare professionals.
• Act as key contact for injured employees, guiding their recovery and liaising with insurers and rehab providers.
• Manage workers' compensation claims with insurers, brokers and rehabilitation providers.
• Ensure compliance with workers' compensation legislation across multiple states.
• Maintain accurate injury records, claims documentation and reporting.
• Identify injury trends with the National Safety Manager and support early intervention initiatives.
• Deliver training and guidance to managers and employees on injury management and return-to-work processes.
• Support broader People & Culture activities including recruitment and talent engagement.

Skills

Strong communication

Organisational skills

Documentation

Case management

HR administration

Job description

Flexible Location | National Organisation | People & Culture Team

• Take ownership of injury management and return to work processes across a national business.
• Work closely with senior leaders, safety teams and external rehabilitation providers.
• Enjoy a varied role that combines injury management, employee wellbeing, and broader HR initiatives.

The Opportunity

We are partnering with a well-established national organisation in the medical equipment space to recruit an experienced Return to Work Coordinator to join its People & Culture team.

This is an opportunity to take ownership of return to work and injury management processes across a geographically diverse workforce, ensuring employees receive the right support to return to work safely and sustainably.

Working closely with the General Manager of People & Culture, National Safety Manager and operational leaders, you'll play an important role in managing workers' compensation claims, coordinating rehabilitation plans and driving positive outcomes for both employees and the business. The position also offers variety beyond traditional injury management, with opportunities to contribute to safety training, employee wellbeing and broader People & Culture initiatives. This is a 12-month, fixed-term contract and is based in the Liverpool area.

The Role

Your responsibilities will include:

• Managing end-to-end return to work processes for work-related and non-work-related injuries and illnesses
• Developing and coordinating suitable duties and return to work plans in consultation with employees, managers and medical professionals
• Acting as a key point of contact for injured employees, providing guidance and support throughout their recovery
• Managing workers' compensation claims in collaboration with insurance brokers, insurers and rehabilitation providers
• Ensuring compliance with relevant workers' compensation legislation across multiple states
• Maintaining accurate injury management records, claims documentation and reporting.
• Working closely with the National Safety Manager to identify injury trends and support early intervention initiatives
• Delivering practical training and guidance to managers and employees on injury management and return to work processes
• Supporting broader People & Culture activities, including recruitment, candidate sourcing and talent engagement

You will have:

• Previous experience in return-to-work coordination, injury management or workers' compensation or HR administration
• A good understanding of workers' compensation legislation and return to work requirements, ideally across multiple Australian states
• Experience working with insurers, insurance brokers, rehabilitation providers and treating practitioners
• Strong communication skills and the ability to build relationships with employees, managers and external stakeholders
• Excellent organisation, documentation and case management skills
• Experience with recruitment or talent acquisition would be advantageous, but is not essential