Receptionist / Front Desk

Greystones Recruitment; Albury City; Presencial; AUD 33.000 - 39.000; Jornada completa

Descripción de la vacante

Greystones Recruitment is seeking a professional, friendly and well-presented Receptionist to join our Front of House team at one of the region's busiest hospitality and entertainment venues. You will be the welcoming face for members and guests, delivering exceptional customer service and managing a range of front-desk tasks.

As the first point of contact, you will greet guests, answer calls, handle enquiries, manage bookings and perform general admin duties while collaborating with other

Formación

• Previous reception, administration or customer service experience.
• Excellent communication and interpersonal skills.
• Well-presented and professional in appearance.

Responsabilidades

• Greeting members and guests with a warm and professional manner.
• Answering and directing incoming telephone calls.
• Assisting with customer enquiries and providing accurate information.
• Managing front reception duties efficiently and professionally.
• Handling bookings, messages and general administrative tasks.
• Working closely with other departments to ensure outstanding customer service.
• Maintaining a professional and welcoming reception area at all times.

Conocimientos

Customer service

Communication

Professional appearance

Teamwork

Organisation

Reception experience

Herramientas

Microsoft Office

Descripción del empleo

Receptionist | Front of House Customer Service

Be the welcoming face of one of the region's busiest hospitality and entertainment venues.

We are seeking a professional, friendly and well-presented Receptionist to join our Front of House team.

This is a fantastic opportunity for someone who genuinely enjoys working with people and takes pride in providing exceptional customer service. Every day is different, and you will play a key role in creating a positive first impression for our members and guests.

Working on a rotating roster, you will enjoy a great work-life balance, including only one weekend in every four.

About the Role

As the first point of contact, you will be responsible for:

• Greeting members and guests with a warm and professional manner
• Answering and directing incoming telephone calls
• Assisting with customer enquiries and providing accurate information
• Managing front reception duties efficiently and professionally
• Handling bookings, messages and general administrative tasks
• Working closely with other departments to ensure outstanding customer service
• Maintaining a professional and welcoming reception area at all times

About You

We are looking for someone who:

• Is mature, reliable and professional in their approach
• Has excellent communication and interpersonal skills
• Is exceptionally well presented
• Enjoys working with people and delivering outstanding customer service
• Has previous reception, administration or customer service experience
• Is confident handling a busy reception environment and multiple enquiries
• Has strong organisational skills and attention to detail
• Is comfortable using computer systems and Microsoft Office
• Can work as part of a team while also being self-motivated

What's on Offer

• Join a large, professional and respected organisation
• Friendly and supportive team environment
• Rotating roster with only one weekend in four
• Stable, long-term opportunity
• Ongoing training and support
• An opportunity to build a rewarding career within a successful organisation