Receptionist - Business Support

Alexander Appointments; Sydney; On-site; AUD 41,000 - 58,000; Full time

Job summary

The NSW Government Department in Parramatta is seeking a professional receptionist to deliver a welcoming front-of-house experience and provide admin support on a full-time temporary basis.

Reporting to the Business Services Manager, you will greet visitors, handle inquiries, coordinate meetings, process invoices, and maintain records while building strong relationships with internal and external stakeholders. Assignment runs through February with potential extension.

Qualifications

• Experience in office administration or reception.
• Excellent verbal and written communication skills.
• Strong customer service focus and ability to build rapport with stakeholders.
• Proficient in Microsoft Office.
• Flexible to work 8:00am–5:00pm, Mon–Fri.

Responsibilities

• Act as the first point of contact with a welcoming, professional reception service.
• Greet and assist visitors, guests and staff.
• Provide a broad range of admin support to various teams.
• Direct calls and respond to enquiries promptly.
• Monitor the reception inbox and prepare correspondence.
• Schedule and coordinate meetings, including catering, equipment and room setup.
• Manage visitor access, security procedures, swipe cards and inductions.
• Raise purchase orders and process invoices.
• Maintain accurate records and data integrity.
• Build and maintain relationships with internal and external stakeholders.

Skills

Reception experience

Customer service

Verbal and written communication

Teamwork

Attention to detail

Autonomous working

Microsoft Office proficiency

Tools

Microsoft Office

Job description

• NSW Government Department
• Parramatta location | $36ph
• ASAP start | Assignment through to February, with the possibility of extension

Our client is the NSW Government's land and property development organisation, recognised globally for its commitment to sustainability. Its mission is to create more affordable and sustainable communities, working alongside government, private and not-for-profit sectors to deliver housing projects that provide social and economic benefits to the people of NSW.

About the Role

An opportunity is available for a highly professional and engaging individual to join the team in Parramatta on a full-time temporary basis. Reporting to the Business Services Manager, you will be responsible for delivering a professional front-of-house experience while providing a range of reception, customer service and general business support services.

The assignment is expected to run through to February, with the possibility of extension.

Key Responsibilities

• Act as the first point of contact, delivering a welcoming and professional reception service.
• Greet and assist visitors, guests and staff.
• Provide a broad range of admin support to various teams
• Directing calls and responding to enquiries in a timely manner.
• Monitor the reception inbox and prepare correspondence.
• Schedule and coordinate meetings, including catering, equipment and meeting room presentation.
• Manage visitor access, security procedures, swipe cards and inductions.
• Raise purchase orders and process invoices.
• Maintain accurate records and database information, ensuring confidentiality and data integrity.
• Build and maintain effective relationships with internal and external stakeholders.

You will bring:

• Previous experience in an office administration or reception position
• Professional presentation and a polished, approachable manner.
• Excellent verbal and written communication skills.
• A strong customer service focus and the ability to build rapport with a range of stakeholders.
• A proactive approach, with the confidence to work autonomously and use sound judgement.
• Strong organisation, attention to detail and problem-solving skills.
• A positive, adaptable and team-oriented attitude.
• Good computer literacy, including proficiency in Microsoft Office.

Requirements

• Demonstrated experience.
• Flexibility to work between 8:00am and 5:00pm, Monday to Friday.
• Availability to commence ASAP and commit to the assignment through to February.