Receptionist / Administration Officer

Piped Up Plumbing; Somerville; On-site; AUD 36,000 - 48,000; Full time

Benefits offered by this job

Full training

Career progression

Job summary

Piped Up Plumbing is seeking a Receptionist / Administration Assistant to join our growing team in Somerville. This entry-level role requires no prior experience and offers full training, supporting customers, suppliers, and field crews.

The successful candidate will develop strong admin and communication skills while contributing to daily operations. You will handle phones, emails, filing, and scheduling, with opportunities to grow within a friendly, professional environment that values

Qualifications

• No prior experience required for entry-level role.
• Full training will be provided for the right candidate.
• A positive attitude, reliability and attention to detail are essential.
• Willingness to learn and take initiative.
• Comfortable using computers and learning new software.
• Able to work independently and as part of a team.

Responsibilities

• Answer incoming phone calls.
• Respond to customer emails.
• Schedule vehicle servicing and maintenance.
• Maintain electronic filing systems.
• Obtain permits and book inspections.
• Issue Compliance Certificates.
• Order materials, raise purchase orders and track deliveries.
• Provide general office administration and support.

Skills

Customer service

Communication

Organisational skills

Time management

Computer skills

Team player

Initiative

Attention to detail

Tools

SimPRO

Connecteam

Xero

Job description

Receptionist / Administration Assistant (Entry Level)

Are you organised, proactive, and great with people? Do you enjoy variety, responsibility, and being the person everyone can rely on?

Piped Up Plumbing is growing fast, and we're looking for a motivated Receptionist / Administration Assistant to join our team.

This is an entry-level position, making it the perfect opportunity for someone looking to start a career in administration or office operations. No previous experience is required. We're happy to provide training for the right person. What matters most to us is a positive attitude, strong attention to detail, a willingness to learn, and a solid work ethic.

Who We Are

Piped Up Plumbing is a fast-growing company specialising in Drainage and General Plumbing for new homes, townhouses, and medium-density developments.

We pride ourselves on professionalism, integrity, safety, and quality workmanship, and we're looking for someone who shares those values and wants to grow with our business.

About the Role

This is a hands-on and varied role where no two days are the same. You will play an important part in the day-to-day running of our business, supporting both our customers and plumbing crews in the field.

Your responsibilities will include:

• Answering incoming phone calls
• Responding to customer emails
• Scheduling vehicle servicing and maintenance
• Maintaining electronic filing systems
• Obtaining permits and booking inspections
• Issuing Compliance Certificates
• Ordering materials, raising purchase orders, and tracking deliveries
• General office administration and support

About You

No experience? No problem.

We're looking for the right attitude rather than an extensive resume. You will be successful in this role if you are:

• Reliable, punctual, and hard-working
• Eager to learn and take initiative
• Organised and able to manage multiple tasks
• Attentive to detail and take pride in your work
• Confident communicating with customers, suppliers, and team members
• Comfortable using computers and learning new software
• Able to work both independently and as part of a team

Essential Requirements

• Strong computer skills, including Microsoft Word and Excel
• Excellent attention to detail and organisational skills
• Professional phone manner and communication skills
• Positive attitude and willingness to learn

  Highly Regarded (But Not Essential)

  • Previous administration, customer service, reception, or office experience
  • Exposure to the construction or plumbing industry
  • Experience with software such as SimPRO, Connecteam, or Xero

  Full training will be provided for the right candidate.

  What's In It for You?

  • Full training and ongoing support
  • Opportunity to build a long-term career in administration
  • Supportive and professional team environment
  • Stable position within a growing business
  • Exposure to the construction and plumbing industry
  • Career progression opportunities as the business continues to grow

  Work Hours

  Monday to Friday | 7:00am - 3:30pm