Receptionist & Administration Officer

Tusk Group; Melbourne; On-site; AUD 45,000 - 60,000; Full time

Job summary

Tusk Group in Bayswater is seeking an experienced receptionist to join a busy manufacturing environment. You will be the first point of contact for customers and support order processing and invoicing.

The role requires prior reception experience, proficiency in Excel/Microsoft 365, and strong communication skills. Monday–Friday 8:30 am–5:00 pm, with a focus on accuracy and reliability.

Qualifications

• Previous experience as a receptionist
• Experience in data entry and invoicing
• Proficient in Excel and Microsoft 365
• Strong interpersonal and communication skills
• Excellent attention to detail
• Ability to work under pressure and manage competing priorities
• Available Monday to Friday 8:30 am–5:00 pm
• Reliable and professional work ethic
• Experience with shared inboxes is a plus

Responsibilities

• Answering phones and handling customer queries
• Coordinate with Operations and Logistics to meet timeframes
• Coordinate customer collections
• Process small cash sale orders and EFTPOS
• Perform miscellaneous administrative tasks (laminating/printing/collating)

Skills

Receptionist

Data entry

Invoicing

Excel

Microsoft 365

Customer service

Communication

Attention to detail

Time management

Tools

Jiwa accounting

Job description

Our client located in Bayswater is a leading manufacturerof building products, used for a range of commercial construction and home building purposes. An exciting opportunity now exists for an experienced receptionist to join this successful business.

We are seeking someone with previous experience as a receptionist, order processing, and invoicing to commence as soon as possible.

This is a busy role working as part of a team in a dynamic manufacturing environment, where you will act as the first point of contact for new and existing customers.

Responsibilities will include:

• Answering phones and dealing with customer queries
• Working with Operations and Logistics to ensure critical timeframes are met
• Coordinating customer collections
• Some small cash sale orders and processing of EFTPOS
• Other miscellaneous administrative tasks such as, but not limited to, laminating/printing/collating

This role would suit an enthusiastic individual who has worked in an internal sales or customer service role and who is willing to learn.

Other requirements include:

• Previous experience as a receptionist
• Previous experience in data entry and invoicing
• Proficient in working with Excel and other Microsoft 365 programs
• Strong interpersonal and communication skills
• Excellent attention to detail
• Ability to work efficiently under pressure and manage competing priorities
• Hard-working and professional work ethic
• Be available Monday to Friday from 8.30 am until 5.00 pm Monday to Friday
• Reliable and have attention to detail
• Experience with Shared Inboxes would be ideal
• Experience with Jiwa accounting system is preferred but not essential.

This is for a fixed term contract for 12 months.