ADMINISTRATOR

LEC Recruitment; Greater Dandenong; On-site; AUD 36,000 - 50,000; Full time

Job summary

LEC Recruitment is seeking a Junior Administrator to join a well-established, family-run business in the Dandenong area. You will work in a practical, hands-on environment handling data entry, invoicing, customer service and general administration with a friendly team.

Key tasks include processing orders, answering inquiries, maintaining accurate system data, and supporting the Executive Assistant as required. A can-do attitude, strong organisation and MS Office skills are essential.

Qualifications

• Administration or data entry experience or willingness to be trained.
• Confident in dealing with customers and customer service focused.
• Highly organised with strong attention to detail.
• Proficient with Microsoft Office (Excel/Word).

Responsibilities

• Adhere to processes and suggest improvements for better practices.
• Provide high level customer service including order entry, inquiries, quotes.
• Notify customers when orders are ready for collection.
• Enter data accurately and maintain data integrity in the system.
• Create promotional material when required and support marketing efforts.

Skills

Administration

Data Entry

Invoicing

Customer Service

MS Office

Tools

Excel

Word

Job description

Are you seeking a great opportunity to work as a Junior Administrator with market leaders and innovators in a well-established, third-generation family business?

This could be the role for you!

This is a ‘hands on’ environment that requires a dedicated person who has a ‘can do' flexible attitude, a strong customer service focus, data entry and general Administration tasks.

Responsibilities:

• Ensure all processes are adhered to, maintained and recommendations for improvement provided to assist with continuous improvement of business practices
• Provide a high level of Customer Service where required including order entry, customer enquiries, sample requests, and quotes
• Notify customers of orders ready for collection
• Assist in the delivery of mail to the post office when required
• Ensure all details entered into the system are accurate and updated as required to ensure data integrity.
• Provide sales data for the completion of reports
• Contribute to the maintenance of the Company website and online social platforms
• Assist in incoming calls by answering all calls in a timely manner and direct as necessary.
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
• Create promotional material and submit to the market when required, including but not limited to, flyers, brochures, or specials
• Maintain Customer Profile Pricing and Advanced pricing in system
• Complete Customer RA Forms when required and review the RA Log and provide a summary of findings
• Other duties as required by the Executive Assistant

Experience/Skills required:

• Administration/Data Entry/Invoicing/Customer Service experience or willing to be trained
• Confident in dealing with customers and Customer Service focused
• Highly organised
• Ability to multitask and co-ordinate workloads
• Advanced communication skills both written and verbal
• Professional phone manner
• Able to work in a small team and independently
• Positive, ‘can do’ attitude and flexible approach
• Computer literate in Microsoft Office software i.e. Excel/Word
• High level attention to detail and accuracy
• Solid work ethic
• Well presented
• Punctual and reliable
• Driver’s licence and car

Days/Hours:

Monday to Friday – 9am – 5pm

Hourly Rate: $31 + super (depending on experience)

Start Date:

11th January 2027 (approximately)