Receptionist / Administration & Accounts Support – Accounting Firm

Williamson Partners; Melbourne; On-site; AUD 52,000 - 64,000; Full time

Benefits offered by this job

Modern Ringwood offices

Supportive team environment

On-the-job training

Job summary

Williamson Partners in Ringwood seeks a friendly, professional Receptionist to be the first point of contact for clients and provide day-to-day administrative support to the accounting and financial planning team. This varied role suits someone who enjoys working with people, staying organised and accurately juggling multiple priorities throughout the day.

Experience in reception, administration or accounts support is valued; familiarity with Xero or MYOB is a bonus, but not essential.

Qualifications

• Friendly, confident and well-presented with strong communication and customer service skills.
• Highly organised with excellent attention to detail and accuracy.
• Comfortable dealing directly with clients in person and over the phone.
• Proficient in Microsoft Outlook, Word and Excel.
• Able to manage competing priorities and meet deadlines.

Responsibilities

• Welcome clients and visitors with a professional, friendly first contact.
• Manage incoming telephone and email enquiries.
• Schedule appointments, calendars and meeting rooms.
• Handle correspondence, scanning, filing and document management.
• Maintain accurate client information and update records/databases.
• Assist with accounts payable/receivable and invoice processing.
• Prepare basic reports and maintain spreadsheets.
• Data entry, bank reconciliations and routine bookkeeping tasks as needed.
• Liaise professionally with clients, suppliers and staff.
• Provide general office administration to keep the office running smoothly.

Skills

Friendly, confident and well presented

Excellent communication

Customer service

Attention to detail

Organised

Time management

Team player

Discreet handling of confidential info

Education

Bookkeeping qualifications

Business administration qualifications

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Xero

MYOB

Job description

Receptionist / Administration & Accounts Support – Accounting Firm

Williamson Partners is looking for a friendly, professional and highly organised Receptionist to join our team in Ringwood.

As the first point of contact for our clients, you will play an important role in creating a welcoming and professional experience while providing day-to-day administrative support to our accounting and financial planning team.

This is a varied role suited to someone who enjoys working with people, takes pride in being organised and accurate, and is comfortable juggling different priorities throughout the day.

Join Our Growing Team in Ringwood!

Williamson Partners is looking for a friendly, professional and highly organised Receptionist to join our team in Ringwood.

As the first point of contact for our clients, you will play an important role in creating a welcoming and professional experience while providing day-to-day administrative support to our accounting and financial planning team.

This is a varied role suited to someone who enjoys working with people, takes pride in being organised and accurate, and is comfortable juggling different priorities throughout the day.

Key Responsibilities

• Welcome clients and visitors and provide a professional, friendly first point of contact.
• Answer and manage incoming telephone and email enquiries.
• Schedule appointments, manage calendars and coordinate meeting rooms.
• Process incoming and outgoing correspondence, including scanning, filing and document management.
• Maintain accurate client information and assist with updating records and databases.
• Assist with accounts payable and receivable, invoice processing and payment follow-up.
• Prepare basic reports and maintain spreadsheets.
• Assist with data entry, bank reconciliations and other routine bookkeeping tasks where required.
• Liaise professionally with clients, suppliers and members of our accounting and financial planning teams.
• Provide general office administration and ad hoc assistance to help keep the office running smoothly.

About You

We are looking for someone who is:

• Friendly, confident and well presented, with strong communication and customer service skills.
• Highly organised, with excellent attention to detail and accuracy.
• Comfortable dealing directly with clients both in person and over the phone.
• Confident using Microsoft Outlook, Word and Excel.
• Able to manage competing priorities and meet deadlines.
• Reliable, proactive and willing to assist wherever needed.
• Discreet and professional when handling confidential client information.
• A genuine team player who enjoys being part of a busy professional office.

Previous experience in reception, administration, accounts support or a similar role would be highly regarded. Experience with Xero, MYOB or other accounting software would be an advantage, but is not essential. Bookkeeping or business administration qualifications are also advantageous but not required.

What We Offer

• Modern offices in Ringwood.
• A welcoming and supportive team environment.
• A varied position with regular client and team interaction.
• On-the-job training and the opportunity to develop your accounting and administration skills.
• The opportunity to work alongside professionals across both accounting and financial planning.

Ready to Join Us?

If you are looking for a role where you can become an important part of a professional, friendly and growing practice, we’d love to hear from you.