Receptionist- Administration

Private Advertiser; Sydney; On-site; AUD 45,000 - 60,000; Full time

Job summary

Private Advertiser in Mascot, NSW, is seeking a Receptionist—Administration for a full-time role to maintain a welcoming, professional front office and support the accounting team.

You will greet clients, answer calls, manage appointments and assist with general admin tasks, while upholding confidentiality and accuracy in client records. This role offers a collaborative, supportive workplace and opportunities to develop administrative skills.

Qualifications

• Proven experience as receptionist or front-office admin.
• Excellent written and verbal communication with diverse clients.
• Strong organisational and multitasking abilities.
• Proficiency in Handisoft and Ignition, telephone systems, and MS Office/MYOB as a minimum.
• Professional appearance and approachable manner.
• Attention to detail and discretion with confidential information.
• Ability to work independently and in a team environment.
• Customer service orientation and reliability.

Responsibilities

• Greeting and welcoming clients, visitors and delivery personnel in a professional and courteous manner.
• Answering and directing incoming telephone calls to accountants or staff.
• Scheduling and managing client appointments and meetings using practice management systems.
• Receiving, sorting and distributing incoming mail and correspondence.
• Preparing, collating and sending client documents for signing and tracking their return.
• Processing general administrative tasks including filing, scanning, photocopying and document preparation.
• Maintaining accurate client records and contact details in the firm's database.
• Managing office supplies and ordering when stock levels are low.
• Handling basic enquiries and providing information to callers and visitors.
• Supporting the accountants and wider office team with administrative duties as required.

Skills

Communication

Organisation

Multitasking

Discretion

Teamwork

Customer service

Punctuality

Tools

Handisoft

Ignition

Microsoft Office

MYOB

Job description

We are seeking a Receptionist -- Administration to join our accounting firm in Mascot, NSW. This is a Full Time position that plays a vital role in creating a welcoming and professionally managed office environment. As our receptionist, you will be the first point of contact for clients, visitors and callers, and will be responsible for maintaining the smooth operation of our front office. This role is essential to upholding our firm's professional image and ensuring that all administrative processes run efficiently.

Key responsibilities

Greeting and welcoming clients, visitors and delivery personnel in a professional and courteous manner

Answering and directing incoming telephone calls to the appropriate accountants or staff members

Scheduling and managing client appointments and meetings using practice management systems

Receiving, sorting and distributing incoming mail, ATO and ASIC correspondence and packages

Preparing, collating and sending client documents for signing, and tracking their return

Processing general administrative tasks including filing, scanning, photocopying and document preparation

Maintaining accurate client records and contact details in the firm's database

Managing office supplies and ordering when stock levels are low

Handling basic enquiries and providing information to callers and visitors in a helpful and professional manner

Supporting the accountants and wider office team with administrative duties as required

About you

Proven experience working as a receptionist or in a similar front-office administrative role

Excellent communication skills, both written and verbal, with the ability to interact professionally with diverse clientele

Strong organisational and multitasking abilities with the capacity to prioritise competing demands

Proficiency in practice management software such as Handisoft and Ignition, telephone systems, and a high level of competence in Microsoft Office and MYOB as a minimum

Professional appearance and demeanour with a friendly and approachable manner

Attention to detail and accuracy in record-keeping and documentation

Discretion in handling confidential client and financial information

Ability to work independently and as part of a team environment

Customer service orientation with a genuine commitment to providing excellent support

Reliability and punctuality

Collaborative team environment where your contributions are valued

Opportunity to develop your administrative skills within a well-established practice

Supportive and professional workplace

Welcoming workplace culture

About us

Our firm is based in Mascot, NSW. We are dedicated to delivering high-quality accounting, tax and business advisory services to our clients whilst maintaining a strong commitment to professionalism, integrity and client satisfaction. Our team is close-knit and composed of skilled professionals who work collaboratively to achieve excellence in all that we do. We value our employees and believe that our success is built on the strength of our dedicated workforce and their ability to work together.