Reception & Admin Coordinator — Accounting Firm

Private Advertiser; Sydney; On-site; AUD 45,000 - 60,000; Full time

Job summary

Private Advertiser in Mascot, NSW, is seeking a Receptionist—Administration for a full-time role to maintain a welcoming, professional front office and support the accounting team.

You will greet clients, answer calls, manage appointments and assist with general admin tasks, while upholding confidentiality and accuracy in client records. This role offers a collaborative, supportive workplace and opportunities to develop administrative skills.

Qualifications

• Proven experience as receptionist or front-office admin.
• Excellent written and verbal communication with diverse clients.
• Strong organisational and multitasking abilities.
• Proficiency in Handisoft and Ignition, telephone systems, and MS Office/MYOB as a minimum.
• Professional appearance and approachable manner.
• Attention to detail and discretion with confidential information.
• Ability to work independently and in a team environment.
• Customer service orientation and reliability.

Responsibilities

• Greeting and welcoming clients, visitors and delivery personnel in a professional and courteous manner.
• Answering and directing incoming telephone calls to accountants or staff.
• Scheduling and managing client appointments and meetings using practice management systems.
• Receiving, sorting and distributing incoming mail and correspondence.
• Preparing, collating and sending client documents for signing and tracking their return.
• Processing general administrative tasks including filing, scanning, photocopying and document preparation.
• Maintaining accurate client records and contact details in the firm's database.
• Managing office supplies and ordering when stock levels are low.
• Handling basic enquiries and providing information to callers and visitors.
• Supporting the accountants and wider office team with administrative duties as required.

Skills

Communication

Organisation

Multitasking

Discretion

Teamwork

Customer service

Punctuality

Tools

Handisoft

Ignition

Microsoft Office

MYOB

Job description

Private Advertiser in Mascot, NSW, is seeking a Receptionist—Administration for a full-time role to maintain a welcoming, professional front office and support the accounting team.

You will greet clients, answer calls, manage appointments and assist with general admin tasks, while upholding confidentiality and accuracy in client records. This role offers a collaborative, supportive workplace and opportunities to develop administrative skills.