Receptionist - Professional Office

seek.com.au; Sydney; On-site; AUD 50,000 - 60,000; Full time

Job summary

seek.com.au is seeking a Receptionist - Administration Clerk in Marrickville, NSW. This full-time position is pivotal in creating a welcoming and professionally managed front office.

You will be the first point of contact for clients and visitors and will ensure smooth administrative operations. The role requires proven receptionist experience, strong communication, and the ability to manage multiple tasks in a busy environment.

Qualifications

• Proven experience as receptionist or front-office role
• Excellent written and verbal communication
• Strong organisational and multitasking abilities
• Proficiency in common office software
• Professional appearance and friendly demeanour
• Attention to detail and accuracy in records
• Ability to work independently and in a team
• Customer service orientation and reliability

Responsibilities

• Greet clients, visitors and delivery personnel professionally
• Answer and direct incoming calls to the appropriate staff
• Schedule and manage appointments and meetings
• Maintain visitor logs and security protocols
• Handle mail and packages
• Process general admin tasks (filing, photocopying, documents)
• Manage office supplies and re-order as needed
• Assist wider team with admin duties
• Keep reception area clean and organised

Tools

Handisoft

Ignition

Microsoft Office

MYOB

Job description

We are seeking a Receptionist - Administration Clerk to join our team in Marrickville, NSW. This is a Full Time position that plays a vital role in creating a welcoming and professionally managed office environment. As our receptionist, you will be the first point of contact for clients, visitors and callers, and will be responsible for maintaining the smooth operation of our front office. This role is essential to upholding our company's professional image and ensuring that all administrative processes run efficiently.

What you’ll be doing

Greeting and welcoming clients, visitors and delivery personnel in a professional and courteous manner

Answering and directing incoming telephone calls to the appropriate staff members or departments

Scheduling and managing appointments and meetings using office management systems

Maintaining accurate visitor logs and security protocols

Receiving, sorting and distributing incoming mail and packages

Processing general administrative tasks including filing, photocopying and document preparation

Managing office supplies and ordering when stock levels are low

Handling basic enquiries and providing information to callers and visitors in a helpful and professional manner

Supporting the wider office team with administrative duties as required

Maintaining a clean, organised and professional reception area

What we’re looking for

Proven experience working as a receptionist or in a similar front-office administrative role

Excellent communication skills, both written and verbal, with the ability to interact professionally with diverse clientele

Strong organisational and multitasking abilities with the capacity to prioritise competing demands

Proficiency in using office management software such as Handisoft and Ignition, telephone systems and be highly competent in Microsoft Office and MYOB as a minimum

Professional appearance and demeanour with a friendly and approachable manner

Attention to detail and accuracy in record-keeping and documentation

Ability to work independently and as part of a team environment

Customer service orientation with a genuine commitment to providing excellent support

Reliability and punctuality

Preferred: Experience in an accounting or professional services environment

What we offer

Our accounting firm is committed to creating a supportive and professional workplace. We offer a collaborative team environment where your contributions are valued, and the opportunity to develop your administrative skills within a well-established organisation (or encourage you to update our own processes with your experienced input). We pride ourselves on treating our employees fairly and providing a welcoming workplace culture.

About us

Our firm is based in Marrickville, NSW. We are dedicated to delivering high-quality services to our clients whilst maintaining a strong commitment to professionalism, integrity and client satisfaction. Our team is closely held and composed of skilled professionals who work collaboratively to achieve excellence in all that we do. We value our employees and believe that our success is built on the strength of our dedicated workforce and their ability to work together.