Receptionist / Admin Person

Lhr; Melbourne; On-site; AUD 40,000 - 57,000; Full time

Job summary

Lhr in Melbourne is seeking an Administrator to handle local office administration, data entry, filing and responding to online inquiries. You will work with a small team and interact with customers to deliver high-quality service.

The role requires strong customer service skills, proficiency in Open Office/Excel, and excellent written and verbal communication. A current Australian driver's license is essential for this on-site position in the Eastern Suburbs.

Qualifications

• Experience in customer-facing admin or similar role.
• Strong written and verbal communication abilities.
• Ability to learn and convey technical information clearly.
• Capable of working in a fast-paced environment.
• Proficient with OpenOffice/Excel/Microsoft Office.
• Must hold a current full Australian driver's license.

Responsibilities

• Deliver high level customer service in all situations.
• Take daily support calls to assist existing customers.
• Process data and file accounts for the Melbourne office.
• Ability to work unsupervised when required.

Skills

Customer service

Demonstrable skills

Active listening

Learn & communicate tech

Written & oral communication

Interpersonal skills

Presentation skills

Self-motivated & flexible

Drivers license (full)

Tools

Open Office

Excel

Microsoft Office

Job description

Administrator

$35.00 per hour.

Our Client is an Australian owned company. Based in Melbourne's Eastern Suburbs, they have been manufacturing spa covers for in excess of 15 years.

They are currently seeking an Administrator. The role will focus on the administrative needs of the local office, data entry, filing, handle support calls, responding to online enquiries, basic quoting, etc. When working with our customers and within our small team.

Job Description and Responsibilities:

• MUST deliver a high level of customer service in all situations, every day


• Ability to take support calls on a daily basis to help existing customers


• Facilitate and conduct data processing, filing of accounts for our office


• Ability to work unsupervised at times

Qualifications/Skills Required:

• Must have Customer service skills


• Demonstrable skills in a role of the same or similar


• Ability to effectively listen


• Ability to learn and communicate technical information


• Must have knowledge of Open Office, Excel & Microsoft Office


• Must have excellent written and oral communication skills.


• Must possess strong interpersonal skills in order to work in a dynamic and fast-paced environment


• Demonstrated effective presentation skills


• Must be self-motivated and flexible to accommodate changes


• Must hold a current full Australian Drivers license

You must have a current resume with checkable references.