Receptionist

THL Finance Partners; Toowoomba Regional; On-site; AUD 45,000 - 55,000; Full time

Job summary

THL Finance Partners is seeking a client-facing administrator to serve as the director of first impressions in our Toowoomba region office. You will manage in-person client interactions and handle consumer finance enquiries with a professional, friendly approach.

Key duties include processing pricing and valuation requests, document verification, and answering phones. Strong MS Word/Excel/Outlook skills and excellent organizational abilities are essential.

Qualifications

• Knowledge of lending and real estate contracts a definite advantage
• Excellent customer service in person and on the phone
• Ability to handle multiple tasks and frequent interruptions
• Ability to handle high energy situations with calmness and courtesy
• Ability to communicate effectively, both orally and in writing
• Excellent records and file management skills

Responsibilities

• Serve as point of contact for clients in the office
• Provide assistance with consumer finance enquiries
• Complete pricing and valuation requests as required
• Process documents received for each request, verifying accuracy and completeness
• Answer phones and take enquiries

Skills

Customer service

Communication

Time management

Organizational skills

Tools

MS Word

Excel

Outlook

Job description

The position provides care and assistance to existing and new clients. You will serve as director of first impressions and point of contact for clients in the office.

Key responsibilities

Serve as point of contact for clients in the office

Provide assistance with consumer finance enquiries

Complete pricing and valuation requests as required

Process documents received for each request, verifying accuracy and completeness

Answer phones and take enquiries

About you

Knowledge of basic lending, real estate contracts and lending language a definite advantage

Ability to provide excellent customer service in person and on the phone

Ability to handle multiple tasks and frequent interruptions

Ability to handle high energy situations with calmness and courtesy

Ability to communicate effectively, both orally and in writing

Excellent records and file management skills

Knowledge and experience using MS Word, Excel, Outlook