Real Estate Reception

Superior People Recruitment; Melbourne; Sur place; AUD 50 000 - 65 000; Plein temps

Résumé du poste

Superior People Recruitment is seeking a professional Receptionist to be the welcoming face and proactive voice of the agency, handling front-of-house duties and client engagement. This role blends administration with opportunity to grow into client-facing sales or property management within real estate.

You will support Property Management and Sales teams, manage calls with professionalism, schedule appointments, and help maintain the agency's polished image while building client relationships

Qualifications

• Strong communication and interpersonal skills.
• Prior experience in administrative or receptionist roles is advantageous.
• Confidence in making outbound calls and engaging in professional client conversations.
• Proficiency in Microsoft Office and willingness to learn new CRM platforms.

Responsabilités

• Provide an exceptional front-of-house experience to clients, tenants, and landlords.
• Handle inbound phone calls with professionalism and accuracy.
• Conduct outbound calls to prospective clients, tenants, and landlords to assist with property inquiries, appointment scheduling, and service follow-ups.
• Build rapport and maintain ongoing relationships to enhance client satisfaction and retention.
• Provide administrative support to the Property Management and Sales teams.
• Maintain a well-presented reception area and uphold the agency’s professional image.
• Contribute to the continuous improvement of client communication and service processes.

Connaissances

Strong communication

Interpersonal skills

Outbound calling

Administrative experience

Front-of-house

Microsoft Office

CRM platforms

Outils

CRM platforms

Description du poste

Job Type: Permanent position | Full time position

Job Description

As a Receptionist, you’ll be the welcoming face and proactive voice of the agency—connecting with clients both in person and over the phone. This position blends front-desk administrationwithoutbound client engagement, ideal for someone who enjoys relationship-building and wants to grow into aclient-facing sales or property management rolein real estate. Key Responsibilities

Provide an exceptional front-of-house experience to clients, tenants, and landlords. Handle inbound phone calls with professionalism and accuracy. Conductoutbound callsto prospective clients, tenants, and landlords to assist with property inquiries, appointment scheduling, and service follow-ups.

Build rapport and maintain ongoing relationships to enhance client satisfaction and retention. Provide administrative support to the Property Management and Sales teams. Maintain a well-presented reception area and uphold the agency’s professional image.

Contribute to the continuous improvement of client communication and service processes. Qualifications & Experience Strong communication and interpersonal skills—comfortable speaking with clients over the phone.

Prior experience in administrative or receptionist roles is advantageous. Confidence in making outbound calls and engaging in professional client conversations. Proficiency in Microsoft Office and willingness to learn new CRM platforms.

Reliable, well-presented, and a strong team player with excellent attention to detail. Growth Path This role is designed as alaunching pad toward a client-interacting careerin real estate.

Successful candidates will have the opportunity to progress intoSales Support, Leasing, or Property Managementroles as they develop their client communication and outbound engagement skills.