Receptionist

Computer Initiatives; City of Melbourne; On-site; AUD 33,000 - 39,000; Part time

Job summary

Computer Initiatives is seeking a friendly part-time receptionist to be the first point of contact in our Melbourne office. You will work from 9:00am to 3:00pm, Monday to Thursday, four days per week, supporting day-to-day office operations.

You will answer calls, greet visitors, organise appointments, process payments, respond to emails, maintain records and assist the team with general admin tasks in a growing local business.

Qualifications

• Experience in reception, administration or customer service preferred.
• Strong time management and organisational abilities.
• Friendly and reliable team player.

Responsibilities

• Answering and directing incoming phone calls
• Greeting customers and visitors
• Scheduling and booking appointments/jobs
• Processing payments and issuing receipts
• Responding to email enquiries
• Maintaining customer records and job information
• General administrative and reception duties
• Assisting the team with day-to-day office tasks

Skills

Reception skills

Customer service

Organisational skills

Multitasking

Professional phone manner

Job description

As the first point of contact for our customers, you will play a key role in providing excellent customer service and ensuring the smooth day-to-day operation of our office. You will be working on a part-time basis, 9:00am to 3:00pm, 4 days per week Mon-Thu.

Key responsibilities

• Answering and directing incoming phone calls
• Greeting customers and visitors
• Scheduling and booking appointments/jobs
• Processing payments and issuing receipts
• Responding to email enquiries
• Maintaining customer records and job information
• General administrative and reception duties
• Assisting the team with day-to-day office tasks

About you

• Friendly, organised and reliable
• Strong organisational and time management abilities
• Professional phone manner
• Ability to multitask in a busy environment
• A positive attitude and willingness to assist wherever needed
• Previous reception, administration, or customer service experience preferred
• Friendly and supportive team environment
• Variety in your day-to-day work
• Opportunity to be part of a growing local business

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