Office Administrator

Home Loan Experts; Sydney; On-site; AUD 45,000 - 58,000; Full time

Job summary

Home Loan Experts is seeking a professional receptionist to greet visitors, answer phone calls, and handle clerical tasks in a busy office in Sydney. The role requires a calm, organised, customer-focused individual with strong communication skills and a neat, professional appearance.

Experience with MS Office is essential, and a Certificate IV in Administration is desirable. The position involves maintaining the reception and kitchen areas, managing access passes, and supporting payroll

Qualifications

• Proficient with Microsoft Office Suite.
• Solid communication skills both written and verbal.
• Ability to organise, multitask, prioritise and work under pressure.
• Professional appearance.
• Certificate IV in Administration or related discipline (desirable).

Responsibilities

• Greet and direct visitors; announce them as needed.
• Answer, screen and forward incoming calls; provide basic information to reduce missed calls.
• Perform clerical duties: filing, photocopying, collating, faxing, etc.

Skills

Microsoft Office

Professional appearance

Education

Certificate IV in Administration

Job description

Key responsibilities

Serve visitors by greeting, welcoming, directing and announcing them appropriately

Answer, screen and forward any incoming phone calls while providing basic information when needed ensuring a low rate of missed calls when they are not answered by Inside Sales

Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc.

Maintains safe and clean reception area by complying with procedures, rules, and regulations

Maintains safe and clean kitchen area ensuring this is attended to twice daily including cleaning out the fridge once a week, ordering all supplies, stacking and emptying dishwasher at least twice daily, and refilling all containers (tea, coffee, sugar etc)

Maintaining the coffee machine (cleaning, emptying, refilling) including buying coffee pods

Maintains equipment by completing preventive maintenance; troubleshooting failures; calling for repairs; monitoring equipment operation; on behalf of all staff

Organising broker welcome and settlement letters

Manage the car parking allocation, access passes and office keys

Upload weekly attendance records for payroll purposes

About you

Proficient with Microsoft Office Suite

Professional appearance

Solid communication skills both written and verbal

Ability to be resourceful and proactive in dealing with issues that may arise

Ability to organise, multitask, prioritise and work under pressure

Certificate IV in Administration or related discipline (desirable)