Receptionist

Qscan Radiology; Redcliffe; On-site; AUD 45,000 - 55,000; Full time

Benefits offered by this job

Competitive remuneration

Employee discounts

Flexible Work Arrangements

Employee Assistance Program

Parental leave & flu vaccinations

Job summary

Qscan Group is seeking a dedicated Medical Receptionist for our Redcliffe clinic on a Full-Time basis. You will be the first point of contact for patients, handling registrations, bookings, triage, and queries while ensuring smooth front-desk operations.

Flexibility to work Saturdays is essential. The role includes payments, receipts, billing, and supporting back-office tasks as directed by the manager, with a focus on patient care and efficient service.

Qualifications

• Flexibility in working days and hours.
• Excellent interpersonal skills and a dedication to patient care.
• Ability to manage competing priorities and tasks while maintaining timely service.
• Interest in ongoing professional growth and development.
• Adaptability to various databases and systems.
• Previous experience as a receptionist, preferably in a medical or healthcare setting.

Responsibilities

• Be the first point of contact for patients, handling face-to-face and phone registrations, bookings, triage, and queries.
• Manage payments, issue receipts, and handle billing and invoicing.
• Operate our booking system efficiently.
• Assist with back-office activities, including outbound calls, data entry, and reporting as directed by your manager.

Skills

Customer service

Interpersonal skills

Organisation

Adaptability

Long-term career mindset

Job description

Join Our Team and Make a Difference in Patient Care!

Are you passionate about helping others and seeking a workplace that truly values its employees? At Qscan Group, we prioritise the growth and development of our greatest asset - our people. Join a dedicated team of professionals committed to providing high-quality, compassionate patient care using state-of-the-art equipment.

Qscan Group encompasses Qscan Radiology Clinics, South East Radiology, North Coast Radiology, Alpenglow Radiology, and Envision Medical Imaging. Together, we offer comprehensive diagnostic medical imaging services across Australia, utilising advanced technology and subspecialty trained radiologists to ensure the highest standards of care. Each entity within our network contributes uniquely to our mission of excellence, providing consistent, caring, and professional services.

About the Opportunity

Are you organised, detail-oriented, and love providing exceptional customer service? We are currently seeking a dedicatedReceptionistto join ourRedcliffeteam on a Full-Timebasis.

Must be available to work Saturday. The clinic operates between 6:00am to 9:00pm. Your shifts will vary within these hours.

As a Medical Receptionist, you will:

• Be the first point of contact for patients, handling face-to-face and phone registrations, bookings, triage, and queries.
• Manage payments, issue receipts, and handle billing and invoicing.
• Operate our booking system efficiently.
• Assist with back-office activities, including outbound calls, data entry, and reporting as directed by your manager.

About You

In addition to your passion for excellent customer service and organisational skills, you will bring:

• Flexibility in working days and hours.
• Excellent interpersonal skills and a dedication to patient care.
• Ability to manage competing priorities and tasks while maintaining timely service.
• Wanting a long-term career opportunity, with interest in ongoing professional growth and development.
• Adaptability to various databases and systems.
• Previous experience as a receptionist, preferably in a medical or healthcare setting.

Working for Qscan Group offers you:

• A great team culture, where you will be supported to participate in person and professional development programs.
• Competitive remuneration package with additional employee discounts.
• A Flexible Work Arrangements policy to help you achieve the ideal balance between work and personal responsibilities.
• Access to our Employee Assistance Program to enhance your health and well-being.
• A range of employee benefits, such as paid parental leave and annual flu vaccinations.

If this opportunity excites you and you are eager to join an organisation that invests in its people, and become part of our compassionate and innovative team!