Receptionist

Qscan Group; Brisbane; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Staff discounts

Flexible work arrangements

Health and wellbeing programs

Parental leave

Job summary

Qscan Group is seeking a Receptionist for our Southport clinic on a full-time basis, with shifts from 6 AM to 10 PM to cover peak periods. You will greet patients, manage registrations, bookings, triage, and queries, process payments, issue receipts, and handle billing in a busy medical imaging setting.

Join a large, supportive team with comprehensive training, development opportunities, and benefits including staff discounts, flexible work arrangements, and wellbeing programs.

Qualifications

• Excellent customer service and patient care.
• Strong communication and interpersonal skills.
• Able to juggle multiple tasks in a fast-paced clinical environment.

Responsibilities

• Be the welcoming face of the clinic; manage patient registrations, bookings, triage, and queries.
• Process payments, issue receipts, and handle billing and invoicing.
• Operate the clinic's booking system and support back-office activities (outbound calls, data entry, reporting).

Skills

Customer service

Communication

Organisational skills

Multitasking

Medical receptionist experience

Booking system

Tools

Booking system

Job description

Careers with Qscan at The Wesley Hospital

From February 2027, Qscan will provide medical imaging services at The Wesley Hospital in Brisbane, one of Queensland’s most respected private hospitals. This partnership is an exciting opportunity for imaging professionals. Qscan is now welcoming applications to work across our South East Queensland network, including The Wesley Hospital from February 2027.

Roles are available on a full-time, part-time, or casual basis, with flexibility to work across clinic and hospital settings. We are accepting applications from:

• Radiologists
• Sonographers
• CT and MRI Radiographers
• Nurses
• Clerical staff

If you are passionate about healthcare and want to help shape the future of medical imaging, we’d love to hear from you.

Explore all current vacancies across the Qscan Group network below.

• QLD
• Full Time

9/11/2026

• Join an organisation that grows our own - we invest in our people.
• Flexible work arrangements to suit your lifestyle & promote work-life balance.
• Enjoy a variety of employee benefits inc. staff discounts & competitive salary.

Join Our Team and Make a Difference in Patient Care!

Are you passionate about helping others and seeking a workplace that truly values its employees? At Qscan Group, we prioritise the growth and development of our greatest asset - our people. Join a dedicated team of professionals committed to providing high-quality, compassionate patient care using state-of-the-art equipment.

Qscan Group encompasses Qscan Radiology Clinics, South East Radiology, North Coast Radiology, Alpenglow Radiology, and Envision Medical Imaging. Together, we offer comprehensive diagnostic medical imaging services across Australia, utilising advanced technology and subspecialty trained radiologists to ensure the highest standards of care.

About the Opportunity

We are looking for a Receptionist to join our Southport team on a full-time basis (Must be able to work between 6AM to 10PM). As the face of our clinic, you will play a key role in ensuring a seamless experience for our patients and referrers in a fast-paced environment, seeing between 120 and 150 patients per day so you’ll never be bored!

What you can expect:

• Comprehensive training: Enjoy comprehensive specialised training from your very first day to set you up for success.
• A supportive, tight-knit team: Join a large, friendly team of Medical Receptionists, working closely with doctors and other healthcare professionals.

Your role:

• Be the welcoming face of the clinic, handling patient registrations, bookings, triage, and queries.
• Process payments, issue receipts, and manage billing and invoicing.
• Operate our booking system efficiently.
• Assist with back-office activities, including outbound calls, data entry, and reporting.

About You:

• Passionate about providing outstanding customer service and patient care.
• Strong organisational skills with the ability to juggle multiple tasks.
• Excellent communication and interpersonal skills.
• Previous experience as a receptionist is, preferably in a medical or healthcare setting.
• Comfortable working with different databases and systems.

Working for Qscan Group offers you:

• A great team culture, where you will be supported to participate in person and professional development programs.
• Competitive remuneration package with additional employee discounts.
• A Flexible Work Arrangements policy to help you achieve the ideal balance between work and personal responsibilities.
• Access to our Employee Assistance Program to enhance your health and well-being.
• A range of employee benefits, such as paid parental leave and annual flu vaccinations.

Qscan Group offers diverse career opportunities in medical imaging, with exciting roles for radiologists, radiographers, sonographers, nuclear medicine technologists, nurses, and clerical and support staff. We support our people in delivering exceptional patient care while advancing their careers and professional development.