Receptionist

Qscan Radiology; Bowral; In loco; AUD 55.000 - 70.000; Tempo pieno

Vantaggi offerti da questo lavoro

Great team culture

Competitive remuneration with employee

Flexible Work Arrangements

Employee Assistance Program

Fitness Passport

Paid parental leave

Annual flu vaccinations

Descrizione del lavoro

Qscan Group in Bowral and Tahmoor is seeking a Medical Receptionist for a permanent full-time role. You will be the first point of contact for patients, manage bookings, registrations, and payments, and support doctors and referrers with friendly, efficient service.

You’ll work Mon-Fri between Bowral and Tahmoor, bringing flexibility, excellent interpersonal skills, and comfort with multiple databases and booking systems.

Competenze

• Experience as a receptionist, preferably in medical or healthcare settings.
• Excellent customer service and organisational skills.
• Ability to manage competing priorities and stay timely.
• Flexible working hours and adaptability to various databases and systems.
• Strong interpersonal skills and patient-focused approach.

Mansioni

• Handle face-to-face and phone registrations, bookings, triage, and queries.
• Manage payments, receipts, billing, and invoicing.
• Operate the booking system efficiently.
• Assist with back-office activities, including outbound calls, data entry, and reporting.

Conoscenze

Interpersonal skills

Organisational skills

Flexibility

Prioritisation

Adaptability

Descrizione del lavoro

Join Our Team and Make a Difference in Patient Care!

Are you passionate about helping others and seeking a workplace that truly values its employees? At Qscan Group, we prioritise the growth and development of our greatest asset – our people. Join a dedicated team of professionals committed to providing high-quality, compassionate patient care using state-of-the-art equipment.

About the Opportunity

Are you organised, detail-oriented, and love providing exceptional customer service? Our Reception team in Bowral and Tahmoor to support a wide variety of patients, speak with our doctors and referrers over the phone, as well as manage phone and computer bookings.

We are currently seeking a dedicated Receptionist or Senior Receptionist to join our clinics on a permanent full-time basis. You will be required to work between the Bowral and Tahmoor clinics. Working hours are Monday - Friday.

As a Medical Receptionist, you will:

• Be the first point of contact for patients, handling face-to-face and phone registrations, bookings, triage, and queries.
• Manage payments, issue receipts, and handle billing and invoicing.
• Operate our booking system efficiently.
• Assist with back-office activities, including outbound calls, data entry, and reporting as directed by your manager.

About You

In addition to your passion for excellent customer service and organisational skills, you will bring:

• Flexibility in working hours.
• Excellent interpersonal skills and a dedication to patient care.
• Ability to manage competing priorities and tasks while maintaining timely service.
• Adaptability to various databases and systems.
• Previous experience as a receptionist, preferably in a medical or healthcare setting.

Working for Qscan Group offers you

• A great team culture, where you will be supported to participate in person and professional development programs.
• Competitive remuneration package with additional employee discounts.
• A Flexible Work Arrangements policy to help you achieve the ideal balance between work and personal responsibilities.
• Access to our Employee Assistance Program to enhance your health and well-being.
• A range of employee benefits, such as Fitness Passport,paid parental leave and annual flu vaccinations.

Qscan Group encompasses

Qscan Radiology Clinics, South East Radiology, North Coast Radiology, Alpenglow Radiology, and Envision Medical Imaging. Together, we offer comprehensive diagnostic medical imaging services across Australia, utilising advanced technology and subspecialty trained radiologists to ensure the highest standards of care. Each entity within our network contributes uniquely to our mission of excellence, providing consistent, caring, and professional services.