Receptionist

South East Radiology; Nowra; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Flexible Work Arrangements

Employee Assistance Program

Fitness Passport

Paid parental leave

Annual flu vaccinations

Employee discounts

Job summary

Qscan Group in Nowra is seeking a dedicated Medical Receptionist to join our clinic on a full-time, fixed-term basis until 4 April 2027. You will be the first point of contact for patients, handling face-to-face and phone registrations, bookings, triage, and queries, while maintaining high levels of customer service.

You will manage payments and invoices, operate the booking system, and support back-office activities such as data entry and reporting.

Qualifications

• Experience as a receptionist, preferably in medical or healthcare.
• Excellent customer service and organisational skills.
• Able to work Monday to Friday with flexible hours.
• Ability to manage competing priorities and maintain timely service.
• Adaptability to various databases and systems.
• Previous experience as a receptionist in healthcare is preferred.

Responsibilities

• Be the first point of contact for patients, handling registrations, bookings, triage and queries.
• Manage payments, issue receipts, and handle billing and invoicing.
• Operate our booking system efficiently.
• Assist with back-office activities, including data entry and reporting as directed by your manager.

Skills

Flexibility

Interpersonal skills

Prioritization

Database adaptability

Medical receptionist

Booking system

Tools

Booking system

Billing software

Job description

Join Our Team and Make a Difference in Patient Care!

Are you passionate about helping others and seeking a workplace that truly values its employees? At Qscan Group, we prioritise the growth and development of our greatest asset – our people. Join a dedicated team of professionals committed to providing high-quality, compassionate patient care using state-of-the-art equipment.

About the Opportunity

Are you organised, detail-oriented, and love providing exceptional customer service? Our Medical Reception team in Nowra support a wide variety of patients, speak with our doctors and referrers over the phone, as well as manage phone and computer bookings.

We are currently seeking a dedicatedReceptionistto join ourclinic on afull-time, fixed-term basis until approximately 4 April 2027.

Working hours are Monday - Friday.
As a Medical Receptionist, you will:

• Be the first point of contact for patients, handling face-to-face and phone registrations, bookings, triage, and queries.
• Manage payments, issue receipts, and handle billing and invoicing.
• Operate our booking system efficiently.
• Assist with back-office activities, including outbound calls, data entry, and reporting as directed by your manager.

About You

In addition to your passion for excellent customer service and organisational skills, you will bring:

• Flexibility in working hours.
• Excellent interpersonal skills and a dedication to patient care.
• Ability to manage competing priorities and tasks while maintaining timely service.
• Adaptability to various databases and systems.
• Previous experience as a receptionist, preferably in a medical or healthcare setting.

Working for Qscan Group offers you:

• A great team culture, where you will be supported to participate in person and professional development programs.
• Competitive remuneration package with additional employee discounts.
• A Flexible Work Arrangements policy to help you achieve the ideal balance between work and personal responsibilities.
• Access to our Employee Assistance Program to enhance your health and well-being.
• A range of employee benefits, such as Fitness Passport,paid parental leave and annual flu vaccinations.

Qscan Group encompasses Qscan Radiology Clinics, South East Radiology, North Coast Radiology, Alpenglow Radiology, and Envision Medical Imaging. Together, we offer comprehensive diagnostic medical imaging services across Australia, utilising advanced technology and subspecialty trained radiologists to ensure the highest standards of care. Each entity within our network contributes uniquely to our mission of excellence, providing consistent, caring, and professional services.