Receptionist

ASR Recruitment; Newcastle City Council; On-site; AUD 50,000 - 62,000; Full time

Benefits offered by this job

Attractive salary package

Professional office environment

Career development opportunities

Job summary

ASR Recruitment is seeking a proactive Receptionist for a full-time, permanent role in Newcastle CBD. You will provide reception support and high-level customer service to stakeholders, face-to-face and over the phone, with duties including greeting clients, handling calls, and managing general admin.

The role offers an attractive salary package, 8am–5pm, Monday to Friday, with training provided and a stable office environment. Experience in legal or professional services is preferred.

Qualifications

• Experience in reception or customer service.
• Excellent phone manner and professional communication.
• Strong organizational and time-management skills.
• Professional and neat personal presentation.

Responsibilities

• Answering calls and returning calls.
• Meeting and greeting clients and stakeholders.
• Offering refreshments.
• Directing messages and enquiries as appropriate.
• Preparing documents and materials as required.
• Managing the email inbox and incoming enquiries.
• Assisting with general office administration.
• Stationery orders, banking, and filing.
• Typing of documentation.

Skills

Reception experience

Customer service

Office administration

Telephone handling

Job description

• Attractive salary package with long-term career growth opportunities
• Work in a professional, stable, and supportive office environment
• Varied role combining reception, client service, and office administration responsibilities

• Attractive salary package with long-term career growth opportunities
• Work in a professional, stable, and supportive office environment
• Varied role combining reception, client service, and office administration responsibilities

Our Client

ASR are proud to be partnering with an award winning, stable and trusted professional services organisation in the Newcastle CBD. Due to an internal change, they are looking for an experience Receptionist to join their team on a full-time, permanent basis. This is an office based role.

The Role

As a key person to the success of the organisation, you will provide Reception support and a high level of customer service to stakeholders, both face-to-face and over the phone. On a daily basis, your specific duties will include but are not limited to:

• Answering calls and returning calls
• Meeting and greeting clients and stakeholders
• Offering refreshments
• Directing messages and enquiries as appropriate
• Preparing documents
• Managing the email inbox of all incoming enquires
• Assisting with general office administration requirements
• Stationary orders, Banking, Filing
• Typing of documentation

About You

The role will suit a proactive individual who is passionate about the legal industry and has experience in providing excellent customer service. Ideally, you will have experience working in a Reception role, or in a customer service role.

The successful applicant will offer the following characteristics:

• Excellent phone manner
• Exceptional time management and organisational skills
• Strong work ethic and impeccable personal presentation
• Work well in a team environment
• Have a professional and friendly manner with excellent customer relations and communication skills
• Conscientious and motivated attitude, with an eye for detail

The Benefits

You will be rewarded with genuine career development opportunities and an attractive salary package. This is a full-time, permanent role with working hours between 8am and 5pm, Monday to Friday. Full training will be provided.

At ASR Recruitment we are dedicated to fostering inclusive and diverse workplaces for our clients. We value the unique perspectives, experiences, and contributions that individuals from all backgrounds bring to a team. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, individuals identifying as LGBTQIA+, women, people of all ages, those living with disabilities, and individuals from culturally and linguistically diverse communities. Diversity strengthens organisations, and we are proud to support our clients in building teams that reflect and celebrate this.

Additional information

• Attractive salary package with long-term career growth opportunities
• Work in a professional, stable, and supportive office environment
• Varied role combining reception, client service, and office administration respo