Client-Facing Reception & Admin Specialist

ASR Recruitment; Newcastle City Council; On-site; AUD 50,000 - 62,000; Full time

Benefits offered by this job

Attractive salary package

Professional office environment

Career development opportunities

Job summary

ASR Recruitment is seeking a proactive Receptionist for a full-time, permanent role in Newcastle CBD. You will provide reception support and high-level customer service to stakeholders, face-to-face and over the phone, with duties including greeting clients, handling calls, and managing general admin.

The role offers an attractive salary package, 8am–5pm, Monday to Friday, with training provided and a stable office environment. Experience in legal or professional services is preferred.

Qualifications

• Experience in reception or customer service.
• Excellent phone manner and professional communication.
• Strong organizational and time-management skills.
• Professional and neat personal presentation.

Responsibilities

• Answering calls and returning calls.
• Meeting and greeting clients and stakeholders.
• Offering refreshments.
• Directing messages and enquiries as appropriate.
• Preparing documents and materials as required.
• Managing the email inbox and incoming enquiries.
• Assisting with general office administration.
• Stationery orders, banking, and filing.
• Typing of documentation.

Skills

Reception experience

Customer service

Office administration

Telephone handling

Job description

ASR Recruitment is seeking a proactive Receptionist for a full-time, permanent role in Newcastle CBD. You will provide reception support and high-level customer service to stakeholders, face-to-face and over the phone, with duties including greeting clients, handling calls, and managing general admin.

The role offers an attractive salary package, 8am–5pm, Monday to Friday, with training provided and a stable office environment. Experience in legal or professional services is preferred.