Administration and Reception Officer

City Facilities Management; City of Monash; On-site; AUD 54,000 - 70,000; Full time

Benefits offered by this job

On-site parking

Career development program

Discounts Hub

Job summary

City Facilities Management is seeking a proactive Receptionist and Office Administrator to join a team‑oriented environment in Australia. You will deliver superb customer service, show professional communication, and manage time to meet deadlines in a modern building with on-site parking.

Your role includes welcoming stakeholders, handling queries, coordinating travel, events, surveys, and supporting the People and Safety Team. A strong MS Office skill set is expected.

Qualifications

• Previous Administration or Reception experience is preferred.
• Excellent verbal and written communication is essential.
• Intermediate MS Office skills required.

Responsibilities

• Reception duties including greeting internal and external stakeholders.
• Serve as contact for general queries from City Field Technicians.
• Coordinate monthly customer service/perception surveys.
• Manage travel and accommodation bookings, events, catering, and room setup.
• Support People and Safety Team as required.

Skills

MS Office

Customer service

Communication skills

Time management

Job description

The Opportunity:
We are recruiting for a proactive, experienced Receptionist and Office Administrator who enjoys workingin ateam focused environment.

You will demonstrate a passion for customer service, professional communication skills, excellent time management abilities, and a capacity to meet deadlines

Why you want to work for our team:

• Working within a custom designed modern building with free on- site secure parking
• Career progression making use of our extensive learning and development program
• Supportive and encouraging team!
• Discounts Hub with exclusive discounts across major Australian retailers

Your key responsibilities will include:

• Reception duties including professional welcome of internal and external stakeholders
• Act as point of contact for general queries from City Field Technicians
• Administer monthly customer service/perception surveys
• Proficiently manage all travel and accommodation bookings across the business in addition to event management, catering and room set up
• Provide support to the People and Safety Team as and when required

You willbe requiredtodemonstrate:

• Intermediate MS Office skills - Essential
• Previous experience in an Administration or Reception role - Preferred
• Very good verbal and written communication skill

City is an Equal Opportunity Employer who supports and encourages the diverse needs of each individual Team Member. We provide a challenging and rewarding environment with ongoing professional development for all our Team Members.