Receptionist

Healthia; Mornington; On-site; AUD 33,000 - 39,000; Part time

Benefits offered by this job

Healthia employee discounts

Fitness Passport access

Job summary

Peninsula Hand Therapy, Mornington Peninsula’s premier clinic for hand and upper-limb rehabilitation, is seeking two part-time receptionists to join a friendly healthcare team. You will be the welcoming face, manage front desk operations, and support clinicians to deliver seamless patient care.

Applicants should have at least 6 months' experience in healthcare or reception, be proficient with practice management software, and demonstrate excellent communication.

Qualifications

• Minimum 6 months' experience in healthcare or reception roles.
• Experience using medical practice management software is highly advantageous.
• Excellent communication and interpersonal skills.

Responsibilities

• Greet clients and manage front desk operations.
• Schedule appointments and handle phone/email inquiries.
• Process payments and manage health fund claims.
• Maintain accurate client records and confidentiality.
• Collaborate with clinical team to ensure seamless operations.

Skills

Reception experience in healthcare

Excellent communication

Experience with medical practice mgmt.

Tools

Practice management software

Job description

Join Our Team as a Part-Time Receptionist at Peninsula Hand Therapy!

Are you passionate about delivering exceptional customer service and seeking a dynamic role in a supportive healthcare environment? Peninsula Hand Therapy is looking for 2 dedicated Receptionists to become an integral part of our team.

What's In It For You?

At Peninsula Hand Therapy, you can expect to:

Receive Healthia Group Employee Discounts - up to 30% off all services and products, including podiatry, Pilates, strength classes, physiotherapy & footwear!

Gain access to a range of gyms, swimming pools and health centres across Australia at discounted rates for you and your family with Fitness Passport.

Be part of a friendly and collaborative team that values your contributions.

Explore opportunities for career growth and advancement through the Healthia national network.

Enjoy a competitive hourly rate and additional perks (remuneration is aligned with the Health Professionals and Support Services Award and will be tailored to recognise your specific skills and experience level).

The Opportunity

As the first person our clients meet, you’ll play an essential role in creating a welcoming and efficient environment. You will also be the friendly face of our clinic and a vital support to our clinical team, helping us deliver seamless, top-notch care to all of our patients.

This is a part-time position that will require the successful candidates to contribute at least 23 hours per week.

Your key duties will include but not be limited to:

Greeting clients warmly and managing front desk operations.

Scheduling appointments and handling phone and email enquiries.

Processing payments and managing health fund claims.

Maintaining accurate client records and ensuring confidentiality.

Collaborating with our clinical team to ensure seamless practice operations.

What We're Looking For

The successful candidates will have/be:

A minimum of 6 months' previous experience in a healthcare or reception role with experience using medical practice management software (highly advantageous).

Excellent communication and interpersonal skills.

Organised, reliable and able to multitask effectively.

Committed to providing outstanding customer service.

Proficient with computer systems and comfortable learning new software.

Who We Are

Peninsula Hand Therapy is Mornington Peninsula’s premier clinic for hand and upper-limb rehabilitation. Led by highly credentialed Occupational Therapists and Physiotherapists, we treat a wide range of conditions, including fractures, wrist and elbow injuries, nerve compression syndromes, post-operative reconstruction and neurological deficits. Combining evidence-based therapies with patient-centred care, our team is committed to helping patients return to work, sport and daily life with the best possible outcomes.

We are proudly part of the Healthia Group, which offers a supportive and cohesive workplace culture with integral educational and career growth opportunities. If you are successful in this application, you will immediately be connected to a network of Allied Health Practitioners and Support Services in over 400 practices across Australia and New Zealand.

Ready to Be Part of Something Bigger?

To learn more about who we are and what we do, please feel free to visit our website www.peninsulahandtherapy.com.au.