Receptionist

Cavalier Homes; City of Wodonga; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Supportive team

Skill development

Residential construction exposure

Job summary

Cavalier Homes Albury-Wodonga is seeking a friendly, organised receptionist to be the first point of contact for clients, visitors and callers. You will help keep the office running smoothly by supporting administration, sales and construction teams.

Join a collaborative team and contribute to a welcoming client experience, efficient scheduling and accurate record-keeping. Prior reception or customer service experience is beneficial but not required.

Qualifications

• Experience in reception, administration or customer service would be an advantage but not necessary.

Responsibilities

• Welcome clients, visitors, suppliers and trades in a warm, professional manner.
• Answer and direct calls, take accurate messages and pass them on promptly.
• Respond to general enquiries and connect people with the appropriate team.
• Monitor and distribute incoming emails, mail and deliveries.
• Assist with data entry, scanning, filing and routine documents.
• Maintain accurate records and handle confidential information with discretion.
• Assist with appointment bookings, calendars and meeting room arrangements.
• Prepare meeting spaces and welcome attendees attending office appointments.
• Keep relevant team members informed of visitor arrivals and booking changes.
• Keep the reception area tidy and presentable.
• Monitor stationery and office supplies and arrange replenishment as required.
• Report office maintenance or equipment issues to the appropriate person.
• Provide general administrative assistance across the business as required.
• Follow up routine requests and communicate outstanding tasks clearly.

Job description

We are seeking a friendly, organised and reliable Receptionist to join our team at Cavalier Homes Albury-Wodonga.

As the first point of contact for clients, visitors and callers, you will create a welcoming experience and help keep our office running smoothly.

Working closely with our administration, sales and construction teams, you will provide day-to-day support and ensure enquiries reach the right people.

What you'll be doing

Reception and Customer Service

Welcome clients, visitors, suppliers and trades in a warm, professional manner.

Answer and direct incoming calls, take accurate messages and pass them on promptly.

Respond to general enquiries and connect people with the appropriate team member.

Office Administration

Monitor and distribute incoming emails, mail and deliveries.

Assist with data entry, scanning, filing and preparing routine documents.

Maintain accurate records and handle confidential information with discretion.

Appointments and Meeting Support

Assist with appointment bookings, calendars and meeting room arrangements.

Prepare meeting spaces and welcome clients attending office appointments.

Keep relevant team members informed of visitor arrivals and booking changes.

Office Coordination

Keep the reception area and shared meeting spaces tidy and presentable.

Monitor stationery and office supplies and arrange replenishment as required.

Report office maintenance or equipment issues to the appropriate person.

Team Support

Provide general administrative assistance across the business as required.

Follow up routine requests and communicate outstanding tasks clearly.

About You

We're looking for someone who enjoys helping people, takes pride in their work and can stay organised when the phone rings and priorities change.

You will bring

Experience in reception, administration or customer service would be an advantage but not necessary.

A welcoming manner, clear communication and a professional phone approach.

Strong organisation, attention to detail and the ability to prioritise tasks.

Reliability, initiative and a willingness to learn and support others.

Discretion when handling client, employee and business information.

Confidence using Microsoft Outlook, Word and Excel and learning new systems.

What We Offer

A supportive and collaborative team environment.

A varied role supporting clients and teams across residential construction.

Opportunities to develop your administration and customer service skills.

The chance to make a positive difference to our clients' first impressions.

Why Join Us?

At Cavalier Homes Albury-Wodonga, we pride ourselves on delivering high-quality homes with professionalism, precision, and care. This role is integral to maintaining the integrity of our contracts and ensuring every project starts on the right foundation.

Cavalier Homes is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to creating an inclusive workplace where everyone can thrive.