Receptionist

Ageing Australia; Gosford; Hybrid; AUD 50,000 - 65,000; Full time

Benefits offered by this job

12% Superannuation

Work-life balance: stable hours

Opal HealthCare Academy

Paid parental leave

Referral bonuses: $5,000

Sector-leading systems

Job summary

Opal HealthCare is seeking a friendly, organised Receptionist for Berkeley Vale Care Community on the Central Coast. You will be the first point of contact for residents, families and visitors, delivering warm, professional service and handling calls with care.

The role combines front-desk hospitality with essential administrative support, requiring strong MS Office skills and a genuine passion for helping people. Pre-employment medical, police check and NDIS screening are required.

Qualifications

• Experience in a reception, front-of-house, or customer service role
• Warm, friendly, and professional manner with excellent communication skills
• Strong organising skills and a keen eye for detail
• Proficiency in MS Office and computer systems
• Genuine passion for helping people and creating a welcoming atmosphere
• Willingness to complete pre-employment medical, police check, NDIS Worker Screening Check, and Welcome with Heart

Responsibilities

• Be the warm, welcoming first point of contact for residents, families and visitors and provide exceptional customer service
• Answer calls and enquiries with care and professionalism
• Provide a personalised touch by knowing residents by name and offering hospitality
• Support admin tasks including managing mail, maintaining records and rostering to create a positive, organised front desk environment

Skills

Communication Skills

Networking Skills

Friendliness

Passionate

Coordination Skills

Team Working

Customer Service

Records Management

Health Care

Knowledge of Hospitality

Administrative Operations

Telephone Call Reception

Service Excellence

Information Technology

Job description

Health, Medical & Pharmaceutical
Source: uWorkin

Skills Required: Communication Skills Networking Skills Friendliness Passionate Coordination Skills Team Working Customer Service Records Management Health Care Knowledge of Hospitality Administrative Operations Telephone Call Reception Management Excellence in Service Information Technology

JOB DESCRIPTION

Job Description

• 12% Superannuation
• Work-life balance - Stable hours and flexible rosters
• Career development - Access our Opal HealthCare Academy to grow your career
• Supportive team - Join a values-led environment where you are valued
• Paid parental leave - Industry-leading policy
• $5,000 referral bonuses for bringing a friend onboard
• Sector-leading systems - The tools to help you succeed

What You'll Do:

Be the warm, welcoming, and helpful first point of contact for all residents, families, and visitors. Provide exceptional customer service, answering calls and enquiries with care and professionalism. Offer a personalised touch, knowing residents by name and providing hospitality like a cup of tea. Support essential administrative tasks including managing mail, maintaining records, and assisting with rostering create a positive and organised environment at the front desk, ensuring a great first impression.

What You'll Need:

• Experience in a reception, front-of-house, or customer service role
• warm, friendly, and professional manner with excellent communication skills
• Strong organisational skills and a keen eye for detail
• Proficiency in computer systems including MS Office
• A genuine passion for helping people and creating a welcoming atmosphere
• Willingness to complete:
  • Pre-employment medical
  • Police check
  • NDIS Worker Screening Check
  • Welcome with Heart

If you are a people-person who takes pride in creating a positive and organised environment, we would love to hear from you.

About the Employer

"At Opal HealthCare, we know that companies don't succeed, people do." Our purpose is to bring joy to those we care for, and our values of Compassion, Accountability, Respect and Excellence reflect that CARE is at the heart of everything we do. Opal HealthCare is one of Australia's leading aged care providers with over 149 Care Communities and over 23,000 team members nationwide.

About the Role:

We are currently seeking a friendly, organised and customer-focused Receptionist to join our team at Berkeley Vale Care Community on the Central Coast. As the first point of contact for residents, families, visitors and team members, you will play an important role in creating a welcoming and professional environment. This role combines exceptional customer service with administrative support to help ensure the smooth day-to-day operation of the care community.

What's on Offer:

Location: Berkeley Vale, Central Coast Employment Type: Full-time, Monday to Friday Additional Benefits: EA Penalty Rates +

About the Candidate

• warm, friendly, and professional manner with excellent communication skills
• Strong organisational skills and a keen eye for detail
• Proficiency in computer systems including MS Office
• A genuine passion for helping people and creating a welcoming atmosphere
• Willingness to complete:
  • Pre-employment medical
  • Police check
  • NDIS Worker Screening Check
  • Welcome with Heart

If you are a people-person who takes pride in creating a positive and organised environment, we would love to hear from you.

Building skills and capacity in the aged care sector

Promote local employment to your region, community or member organisation with a uWorkin Talent Community. Find out more .