Front Desk & Client Experience Coordinator

Cavalier Homes; City of Wodonga; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Supportive team

Skill development

Residential construction exposure

Job summary

Cavalier Homes Albury-Wodonga is seeking a friendly, organised receptionist to be the first point of contact for clients, visitors and callers. You will help keep the office running smoothly by supporting administration, sales and construction teams.

Join a collaborative team and contribute to a welcoming client experience, efficient scheduling and accurate record-keeping. Prior reception or customer service experience is beneficial but not required.

Qualifications

• Experience in reception, administration or customer service would be an advantage but not necessary.

Responsibilities

• Welcome clients, visitors, suppliers and trades in a warm, professional manner.
• Answer and direct calls, take accurate messages and pass them on promptly.
• Respond to general enquiries and connect people with the appropriate team.
• Monitor and distribute incoming emails, mail and deliveries.
• Assist with data entry, scanning, filing and routine documents.
• Maintain accurate records and handle confidential information with discretion.
• Assist with appointment bookings, calendars and meeting room arrangements.
• Prepare meeting spaces and welcome attendees attending office appointments.
• Keep relevant team members informed of visitor arrivals and booking changes.
• Keep the reception area tidy and presentable.
• Monitor stationery and office supplies and arrange replenishment as required.
• Report office maintenance or equipment issues to the appropriate person.
• Provide general administrative assistance across the business as required.
• Follow up routine requests and communicate outstanding tasks clearly.

Job description

Cavalier Homes Albury-Wodonga is seeking a friendly, organised receptionist to be the first point of contact for clients, visitors and callers. You will help keep the office running smoothly by supporting administration, sales and construction teams.

Join a collaborative team and contribute to a welcoming client experience, efficient scheduling and accurate record-keeping. Prior reception or customer service experience is beneficial but not required.