Receptionist - Auburn and Surrounding Suburbs

Opal HealthCare; Cumberland; On-site; AUD 36,000 - 47,000; Full time

Benefits offered by this job

Mentoring programs

Scholarship opportunities

Meaningful role

Supportive team

Career development

Opal Healthcare Academy

Job summary

Opal HealthCare Auburn is seeking a friendly receptionist to be the first point of contact for residents, families and staff. You will manage calls, greet visitors, handle enquiries and support day-to-day administration across the facility.

Located in the Auburn area, this role offers a supportive team, opportunities for mentoring and development, and a values-driven environment focused on compassion, accountability, respect and excellence.

Qualifications

• Previous reception, administration or customer service experience.
• Excellent communication and telephone manner.
• Strong organisational skills and attention to detail.
• Ability to manage confidential information with professionalism and care.
• Confident computer skills across Word, Excel and Outlook.
• Ability to work collaboratively with residents, families, visitors and colleagues.
• Experience in aged care or health care is desirable but not essential.
• Ability to complete pre-employment medical and checks.

Responsibilities

• Provide a professional, caring and welcoming reception service for residents, families, visitors and staff.
• Answer and direct phone calls, take messages and respond to general enquiries promptly and courteously.
• Maintain visitor sign-in processes and support a safe, compliant front reception environment.
• Assist with general administration, including data entry, filing, scanning, mail, stationery ordering and document preparation.
• Support resident and family communications with sensitivity, confidentiality and respect.
• Assist with maintaining accurate records, reports and documentation as required.
• Contribute to a positive, team-focused environment that supports quality care outcomes.

Skills

Reception experience

Communication

Organisational skills

Confidentiality

Teamwork

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Receptionist - Auburn and Surrounding Suburbs

\"At Opal HealthCare, we know that companies don’t succeed - people do.\"That’s why everything we do is driven by our purpose:to bring joy to those we care for, guided by our values ofCompassion,Accountability,Respect andExcellence reflect thatCAREis at the heart of everything we do.

We are seeking a friendly, professional, and compassionate Receptionist to join our team. As the first point of contact for residents, families, visitors, and team, you will play a vital role in creating a welcoming and supportive environment while providing efficient administrative support. Located in the Auburn area.

About the Role

• $30.34 per hour plus 12% superannuation.

As our receptionist, you will create a friendly and welcoming experience for everyone who enters or contacts the care community. You will manage incoming calls, greet visitors, respond to enquiries, maintain accurate records and support day-to-day administration across the facility.

What We Offer

• Dedicated mentoring & internal/external career development programs to build and accelerate your career - such as Nurse Graduate programs, Emerging Leadership Programs, Senior Leaders programs and more via our very own Opal Healthcare Academy https://academy.opalhealthcare.com.au/
• Sponsored study & training along with Scholarship opportunities of up to $15,000 for further education & training through local & national University, TAFE & RTO partnerships.
• A meaningful role where your work makes a genuine difference every day.
• A supportive and friendly team environment.
• Opportunities to develop your administration and customer service skills.
• A welcoming workplace focused on respect, care and community.

Key Responsibilities

• Provide a professional, caring and welcoming reception service for residents, families, visitors and staff.
• Answer and direct phone calls, take messages and respond to general enquiries promptly and courteously.
• Maintain visitor sign-in processes and support a safe, compliant front reception environment.
• Assist with general administration, including data entry, filing, scanning, mail, stationery ordering and document preparation.
• Support resident and family communications with sensitivity, confidentiality and respect.
• Assist with maintaining accurate records, reports and documentation as required.
• Contribute to a positive, team-focused environment that supports quality care outcomes.

About You

• Previous reception, administration or customer service experience.
• Excellent communication and telephone manner.
• Strong organisational skills and attention to detail.
• Ability to manage confidential information with professionalism and care.
• Confident computer skills, including Microsoft Word, Excel and Outlook.
• Ability to work collaboratively with residents, families, visitors and colleagues.
• Experience in aged care, health care or community services is desirable but not essential.
• Ability to complete pre-employment medical, National Police Check and NDIS Worker Screening Check.