Construction Administrator

Southern Vale Homes; City of Wodonga; On-site; AUD 36,000 - 48,000; Part time

Job summary

Southern Vale Homes in Victoria is seeking a part-time Construction Administrator to join our Head Office team. You will coordinate communications between clients, the build team, trades and suppliers, ensuring timelines are met and safety standards are maintained during the home construction journey.

You will take minutes, manage contract records, support maintenance scheduling and provide accurate project reports.

Qualifications

• Exceptional organisational skills and attention to detail.
• Excellent communication and customer service abilities, especially with clients.
• Ability to balance multiple tasks and prioritise in a fast-paced environment.
• Experience in the construction industry or a similar administrative role preferred.
• Proactive mindset with problem-solving mindset.

Responsibilities

• Be a point of contact for clients throughout the build and maintenance phases, providing updates and addressing concerns.
• Assist the construction team with contract management and meeting project timelines.
• Perform administrative duties to support internal and external communication.
• Ensure safety compliance and assist with site safety protocols.
• Maintain up-to-date records in Southern Vale databases on client interactions.
• Take minutes at construction meetings and track project progress.
• Support the maintenance schedule and timely completion of tasks.
• Collaborate with supervisors to manage client variations and sign-off.
• Provide accurate reports on project status and delays.

Skills

Organisational skills

Customer service

Communication

Multitasking

Construction industry knowledge

Proactive mindset

Team collaboration

Job description

At Southern Vale Homes, we are dedicated to building and enriching lives through the creation of quality homes and exceptional customer service. Our purpose goes beyond just constructing houses; we aim to provide lasting value and a sense of belonging for every client we partner with. We believe that a home is more than just bricks and mortar—it's where memories are made and lives are shaped. We are a growing, innovative team focused on delivering the best possible experience for our clients throughout the exciting journey of building their new home. Due to continued growth, we are looking for a Construction Administrator to join our team.

The Role:

This role is part-time (3 days per week), based in our Head Office, as a Construction Administrator, you will play an essential part in our clients' journey, from the early stages of construction all the way through to maintenance. You will be responsible for ensuring smooth communication and organisation between all parties involved in the project, while providing exceptional customer service to our clients during the construction of their new homes.

You will work closely with SVH Supervisors, internal and external trades, and suppliers to meet critical timelines, maintain safety standards, and provide valuable support to ensure our projects run smoothly and meet the high standards we pride ourselves on.

Key Responsibilities:

Be a point of contact for clients throughout the construction and maintenance phase of their build journey, providing them with regular updates and addressing any concerns or queries.

Assist the construction team in contract management, achieving project timelines, ensuring tasks are completed on schedule.

Perform administrative duties to support the team with internal and external communication.

Ensure safety compliance and assist with site safety protocols.

Maintain up-to-date records with Southern Vale databases on all client interactions.

Take minutes at Construction meetings and track project progress.

Help manage the maintenance schedule, ensuring timely completion of maintenance tasks and documentation.

Work closely with supervisors to ensure client variations are managed and signed off promptly.

Provide accurate reports on project status, identifying any delays or issues affecting the project timeline.

Collaborate with the Admin team for claims, payments, and other administrative duties.

Assist with construction procedure documentation.

Ensure all documents are accurate, up-to-date, and stored in compliance with company policies.

What You Bring:

Exceptional organisational skills and attention to detail.

Excellent communication and customer service abilities, especially when working with clients.

Ability to balance multiple tasks and prioritise effectively in a fast-paced environment.

Experience in the construction industry or a similar administrative role (preferred, but not essential).

Proactive mindset – you see problems as opportunities and always look for solutions.

A genuine passion for creating an exceptional customer journey and ensuring our projects are delivered to the highest standard.

A friendly, collaborative work environment where your contributions are valued.

Be part of a growing and dynamic award-winning team at a leading home builder.

We offer an attractive remuneration package in line with experience.

The chance to be part of an innovative and growing company that builds homes with care.

At Southern Vale Homes, we understand that building a home can be a deeply emotional journey for our clients. Our goal is to make this process as smooth and stress-free as possible, and you’ll be an integral part of that experience.

Inclusion:

Southern Vale Homes is dedicated to diversity and inclusion. If you're excited about this role but don't meet every single requirement or your past experience doesn't align perfectly, we encourage you to apply.