Receptionist

SunDoctors Skin Cancer Clinics; City of Parramatta; On-site; AUD 42,000 - 56,000; Full time

Job summary

SunDoctors Skin Cancer Clinics in Parramatta is seeking a warm, professional Receptionist to join our team on a full-time basis. As the first point of contact for patients, you will deliver a welcoming experience and support daily clinic operations.

You will manage appointments, handle patient inquiries, process invoices, and maintain a tidy, organised reception area in a fast-paced healthcare setting. Availability to work Saturdays on a rotating roster is required.

Qualifications

• 1+ year experience in reception or customer service, healthcare experience a plus.
• Experience with Best Practice software is advantageous.
• Familiarity with Medicare billing processes is preferable.
• Excellent verbal and written communication skills.
• Ability to multitask and maintain attention to detail.

Responsibilities

• Deliver warm and welcoming service to patients.
• Manage appointments and procedures with care and efficiency.
• Handle patient inquiries in person and over the phone.
• Process patient invoices and documentation accurately.
• Maintain a well-organised and professional reception area.

Skills

Customer service

Communication skills

Multitasking

Tools

Best Practice software

Medicare billing knowledge

Job description

About Us

SunDoctors is at the forefront of skin cancer diagnosis and treatment in Australia. With a passionate team and our own specialised pathology lab, we're proud to be the fastest-growing network of skin cancer clinics in the country. Join a company that genuinely cares for its patients and its people.

Why Choose SunDoctors?

Be part of Australia's largest skin cancer care provider - Work with a trusted name in healthcare.

A welcoming, professional, and supportive environment - Enjoy a workplace that values positivity and collaboration.

Focus on patient care - Our central admin and operations support lets you concentrate on what truly matters.

Work-life balance matters to us - We offer flexibility so you can enjoy life outside of work too.

About the Role

Do you enjoy meeting new people, providing exceptional customer service, and being the friendly face that welcomes patients each day?

We are seeking a warm, professional, and highly organised Receptionist to join our team at our Parramatta Clinic on a full-time basis. As the first point of contact for our patients, you will play an integral role in creating a positive and supportive experience while ensuring the smooth day-to-day operation of the clinic.

This is an exciting opportunity for someone who thrives in a fast-paced healthcare environment, takes pride in delivering outstanding service, and enjoys working as part of a collaborative team. Availability to work Saturdays as part of a rotating roster is essential.

Key Responsibilities:

Deliver warm and welcoming customer service to our patients.

Manage appointments and procedures with care and efficiency.

Handle patient enquiries both in person and over the phone.

Process patient invoices and documentation with accuracy.

Maintain a well-organised and professional reception area.

What We’re Looking For:

1+ year experience in reception or customer service (healthcare experience is a plus).

Experience with Best Practice software is highly advantageous.

Familiarity with Medicare billing processes is preferable.

Excellent verbal and written communication skills.

Ability to multitask and maintain attention to detail.

A proactive, team-oriented mindset with a professional presentation.

Flexibility with working hours and a positive, can-do attitude.

Ongoing training & support - We invest in your success.

Be part of a forward-thinking company - Work where your contributions matter.

A collaborative and positive team culture - We support each other

If you're looking for a rewarding role in a dynamic healthcare environment, apply today and become a valued part of the SunDoctors team!

As part of our commitment to providing a safe and secure environment for our patients and staff, police checks will be conducted as part of the hiring process.