Medical Receptionist

SunDoctors Skin Cancer Clinics; Caboolture; On-site; AUD 34,000 - 44,000; Part time

Job summary

SunDoctors Skin Cancer Clinics in Caboolture is seeking a warm, friendly receptionist to be the welcoming face of the clinic. This part-time role starts from at least 20 hours per week and focuses on creating a positive experience for patients while supporting daily operations.

You will manage appointments, handle patient inquiries, process invoices, and maintain a tidy reception area. 1+ year in reception or healthcare-adjacent customer service, good communication, and flexibility with hours

Qualifications

• 1+ year experience in reception or customer service (healthcare experience a plus).
• Experience with Best Practice software is highly advantageous.
• Familiarity with Medicare billing processes is preferable.
• Excellent verbal and written communication skills.
• Ability to multitask and maintain attention to detail.
• A proactive, team-oriented mindset with a professional presentation.
• Flexibility with working hours and a positive, can-do attitude.
• Ongoing training & support – We invest in your success.
• Be part of a forward-thinking company – Work where your contributions matter.
• A collaborative and positive team culture – We support each other

Responsibilities

• Deliver warm and welcoming customer service to our patients.
• Manage appointments and procedures with care and efficiency.
• Handle patient enquiries both in person and over the phone.
• Process patient invoices and documentation with accuracy.
• Maintain a well-organized and professional reception area.

Skills

Customer service

Communication

Multitasking

Attention to detail

Teamwork

Flexibility

Tools

Best Practice software

Job description

About Us

SunDoctors is at the forefront of skin cancer diagnosis and treatment in Australia. With a passionate team and our own specialised pathology lab, we’re proud to be the fastest-growing network of skin cancer clinics in the country. Join a company that genuinely cares for its patients and its people.

Why Choose SunDoctors?

Be part of Australia’s largest skin cancer care provider – Work with a trusted name in healthcare.

A welcoming, professional, and supportive environment – Enjoy a workplace that values positivity and collaboration.

Focus on patient care – Our central admin and operations support lets you concentrate on what truly matters.

Work-life balance matters to us – We offer flexibility so you can enjoy life outside of work too.

About the Role

Do you enjoy variety in your day and love meeting new people? We are looking for a warm, friendly, and professional Receptionist to be the welcoming face of our Caboolture clinic.

This is a part-time position, offering a minimum of 20 hours per week. In this role, you will play an important part in creating a positive experience for our patients, while supporting the smooth and efficient day-to-day operations of the clinic.

Key Responsibilities:

• Deliver warm and welcoming customer service to our patients.
• Manage appointments and procedures with care and efficiency.
• Handle patient enquiries both in person and over the phone.
• Process patient invoices and documentation with accuracy.
• Maintain a well-organized and professional reception area.

What We’re Looking For:

• 1+ year experience in reception or customer service (healthcare experience is a plus).
• Experience with Best Practice software is highly advantageous.
• Familiarity with Medicare billing processes is preferable.
• Excellent verbal and written communication skills.
• Ability to multitask and maintain attention to detail.
• A proactive, team-oriented mindset with a professional presentation.
• Flexibility with working hours and a positive, can-do attitude.
• Ongoing training & support – We invest in your success.
• Be part of a forward-thinking company – Work where your contributions matter.
• A collaborative and positive team culture – We support each other

As part of our commitment to providing a safe and secure environment for our patients and staff, police checks will be conducted as part of the hiring process.