Medical Receptionist

Sundoctors Skin Cancer Clinics; Sydney; On-site; AUD 39,000 - 50,000; Part time

Job summary

SunDoctors Skin Cancer Clinics in Hornsby, NSW, are seeking a welcoming and organized Receptionist to join our Hornsby clinic on a casual basis. You will be the friendly face patients see first, manage appointments, answer enquiries, and support day-to-day operations.

This role suits someone with 1+ year experience in reception or customer service, healthcare experience a plus. You’ll use Best Practice software, handle Medicare billing processes, and maintain a clean, professional reception area

Qualifications

• 1+ year experience in reception or customer service (healthcare experience is a plus).
• Experience with Best Practice software is highly advantageous.
• Familiarity with Medicare billing processes is preferable.
• Excellent verbal and written communication skills.
• Ability to multitask and maintain attention to detail.
• A proactive, team-oriented mindset with a professional presentation.
• Flexibility with working hours and a positive, can-do attitude.
• Ongoing training & support – We invest in your success.
• Be part of a forward-thinking company – Work where your contributions matter.
• A collaborative and positive team culture – We support each other

Responsibilities

• Deliver warm and welcoming customer service to our patients.
• Manage appointments and procedures with care and efficiency.
• Handle patient enquiries both in person and over the phone.
• Process patient invoices and documentation with accuracy.
• Maintain a well-organised and professional reception area.

Skills

Communication

Customer service

Multitasking

Attention to detail

Team-oriented

Professional presentation

Flexibility

Ongoing training

Tools

Best Practice software

Medicare billing

Job description

SunDoctors Skin Cancer Clinics – Hornsby NSW

About Us

SunDoctors is at the forefront of skin cancer diagnosis and treatment in Australia. With a passionate team and our own specialised pathology lab, we're proud to be the fastest-growing network of skin cancer clinics in the country. Join a company that genuinely cares for its patients and its people.

Why Choose SunDoctors?

Be part of Australia's largest skin cancer care provider – Work with a trusted name in healthcare.

A welcoming, professional, and supportive environment – Enjoy a workplace that values positivity and collaboration.

Focus on patient care – Our central admin and operations support lets you concentrate on what truly matters.

Work-life balance matters to us – We offer flexibility so you can enjoy life outside of work too.

About the Role

Love meeting new people and being the friendly face everyone sees first? We arelooking for a welcoming and organised Receptionist to join our Hornsby clinic on a casual basis.

In this role, you will help create a great experience for our patients from the moment they walk through the door. From managing appointments and answering enquiries to supporting the day-to-day running of the clinic, you will play an important part in keeping things running smoothly. If you enjoy variety, love working with people, and thrive in a busy environment, we would love to hear from you!

Key Responsibilities

• Deliver warm and welcoming customer service to our patients.
• Manage appointments and procedures with care and efficiency.
• Handle patient enquiries both in person and over the phone.
• Process patient invoices and documentation with accuracy.
• Maintain a well-organised and professional reception area.

What We're Looking For:

• 1+ year experience in reception or customer service (healthcare experience is a plus).
• Experience with Best Practice software is highly advantageous.
• Familiarity with Medicare billing processes is preferable.
• Excellent verbal and written communication skills.
• Ability to multitask and maintain attention to detail.
• A proactive, team-oriented mindset with a professional presentation.
• Flexibility with working hours and a positive, can-do attitude.
• Ongoing training & support – We invest in your success.
• Be part of a forward-thinking company – Work where your contributions matter.
• A collaborative and positive team culture – We support each other

As part of our commitment to providing a safe and secure environment for our patients and staff, police checks will be conducted as part of the hiring process.