Medical Receptionist

Randstad; Sydney; On-site; AUD 36,000 - 44,000; Full time

Benefits offered by this job

Flexible shifts

Onboarding training

Central admin support

Work-life balance

Job summary

Randstad in Sydney is seeking a Medical Receptionist to be the welcoming face of our clinics, supporting patients and keeping front-of-house running smoothly.

With flexible casual shifts across multiple Sydney locations, this role suits a customer-focused professional seeking versatile work hours while contributing to a high-quality patient experience. You will handle bookings, inquiries, and billing with care.

Qualifications

• 1+ years of experience in medical reception or busy customer service.
• Experience with Best Practice software and Medicare billing highly regarded.
• Warm communication skills and a patient-first focus.
• Proactive, reliable, and adaptable across different Sydney clinic sites.

Responsibilities

• Welcome patients with a warm, professional approach.
• Manage daily appointments, doctor schedules, and procedure bookings.
• Handle phone and face-to-face patient inquiries efficiently.
• Process patient billings, Medicare, and clinical admin accurately.
• Maintain a tidy, organised reception area.

Skills

Customer service

Warm communication

Medical reception

Best Practice software

Medicare billing

Tools

Best Practice software

Job description

Your New Company

Join a leading skin care and specialist pathology network expanding across Sydney. Backed by a strong national presence, this business delivers exceptional patient care in modern clinics that prioritise teamwork, flexibility, and a positive environment.

Your New Role

As a Medical Receptionist, you will be the face of the clinic, supporting patients and keeping front-of-house running smoothly. With flexible casual shifts available across multiple Sydney locations, this role is ideal for a customer-focused professional seeking versatile work hours.

What You'll Be Doing

• Welcome patients with a warm, professional approach.
• Manage daily appointments, doctor schedules, and procedure bookings.
• Handle phone and face-to-face patient inquiries efficiently.
• Process patient billings, Medicare, and clinical admin accurately.
• Maintain a tidy, organised reception area.

Why You'll Love This Role

• Competitive casual rates with flexible shift options across Sydney.
• Excellent work-life balance to suit your lifestyle.
• Dedicated central admin support so you can focus on patient care.
• Full onboarding training and continuous team support.

About You

• 1+ years of experience in medical reception or busy customer service.
• Experience with Best Practice software and Medicare billing highly regarded.
• Warm communication skills and a patient-first focus.
• Proactive, reliable, and adaptable across different Sydney clinic sites.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.