Corporate Receptionist

Valiant Recruitment; City of Brisbane; On-site; AUD 48,000 - 60,000; Full time

Benefits offered by this job

Ongoing training

Regular team events

Supportive team

Brisbane CBD location

Varied role

Job summary

Valiant Recruitment in Brisbane is seeking a friendly, organized receptionist to be the first point of contact for clients, guests and visitors. You will manage calls, emails and general inquiries, ensure the reception area is welcoming, and support day-to-day operations.

In this busy role you will help with member onboarding, room bookings, basic accounts support and CRM tasks, while coordinating contractors and contributing to a positive, client‑focused workplace.

Qualifications

• Excellent customer service and communication skills.
• Professional and polished presentation.
• Strong organisation and time management abilities.
• Ability to juggle priorities in a busy environment.
• Proactive approach and initiative.

Responsibilities

• Provide a professional and welcoming reception experience for clients, guests and visitors.
• Manage incoming calls, emails and general enquiries.
• Build relationships with members and provide day-to-day customer service.
• Manage meeting room bookings, room setup and meeting requests.
• Assist with member onboarding and offboarding.
• Ensure the workplace is presented to a high standard.
• Provide general administration support to members and the wider team.
• Manage client queries and resolve issues promptly.
• Assist with accounts payable and receivable.
• Support sales enquiries as needed.
• Use CRM and workplace management systems.

Skills

Customer service

Communication

Organisational skills

Time management

Initiative

Team player

Tools

CRM software

Microsoft Office

Email management

Job description

Ready for a role where you can bring your initiative, organisation and personality to the table?

This is a fantastic opportunity for someone who enjoys working with people, thrives in a fast-paced environment and takes pride in creating an exceptional experience for clients, members and visitors.

The Opportunity:

No two days will look the same! As the first point of contact for the business, you'll play a key role in ensuring the workplace runs smoothly while building strong relationships with a diverse community of members and clients.

Your responsibilities will include:

• Providing a professional and welcoming reception experience for clients, guests and visitors
• Managing incoming calls, emails and general enquiries
• Building strong relationships with members and providing exceptional day-to-day customer service
• Managing meeting room bookings, room set‑up and meeting requests
• Assisting with member onboarding and offboarding
• Ensuring the workplace is always presented to a high standard
• Providing general administration support to members and the wider team
• Managing client queries and resolving issues in a timely and professional manner
• Assisting with accounts payable and receivable
• Supporting sales enquiries where required
• Using CRM and workplace management systems
• Assisting with social media and other business initiatives
• Coordinating contractors and supporting the day‑to‑day operations of the centre

About You:

We're looking for someone with a naturally friendly and professional approach who enjoys being around people.

To succeed in this role, you'll have:

• Exceptional customer service and communication skills
• A polished and professional presentation
• Strong organisation and time management skills
• The ability to juggle competing priorities in a busy environment
• A proactive approach and willingness to use your initiative
• Strong attention to detail
• The ability to build relationships with a wide range of people
• Confidence working autonomously while also being a supportive team member
• Strong computer skills and the ability to pick up new systems quickly
• A calm and resilient approach when things get busy

What's on Offer?

• A varied, people-focused role where no two days are the same
• The opportunity to be part of a modern and growing workplace environment
• Ongoing training and development opportunities
• Regular team events
• A supportive and collaborative team
• A fantastic Brisbane CBD location

If you're a people person who loves creating great experiences and keeping a busy workplace running smoothly, we'd love to hear from you.