Part-Time Administration Assistant / Receptionist

FS Recruitment Solutions; City of Melbourne; On-site; AUD 42,000 - 54,000; Part time

Job summary

FS Recruitment Solutions is seeking a Part-Time Administration Assistant / Receptionist for an established financial planning firm in Melbourne, VIC. The role combines client service, administration and reception duties within a professional team dedicated to integrity and high client care.

The position offers a minimum of 30 hours per week with flexible days, supporting a busy front desk and collaborative office environment while maintaining strong client relationships.

Qualifications

• Experience in a professional office setting with strong customer service focus.
• Clear verbal and written communication skills.
• Excellent attention to detail and organisational abilities.
• Professional and approachable manner, with ability to manage multiple tasks.
• Ability to work independently and as part of a team, using MS Office tools.

Responsibilities

• Coordinate client meetings and calendar invites.
• Welcome clients and provide front-of-house support.
• Answer and direct incoming calls and assist with portal access.
• Manage couriers, mail, office supplies and general admin.
• Maintain accurate client records and data entry.
• Keep reception and meeting rooms organised.

Skills

Customer service

Verbal communication

Written communication

Attention to detail

Organisational skills

Professional demeanor

Multitasking

Team collaboration

Tools

Microsoft Office

Job description

Part-Time Administration Assistant / Receptionist

Join an established financial planning firm in a role that combines client service, administration and reception support. You will be part of a professional and collaborative team that values integrity, attention to detail and a high standard of client care.

This part-time position offers a minimum of 30 hours per week. The hours can be worked across full days or five shorter days, providing flexibility while keeping you connected to the team and clients.

What you will be doing

• Coordinate new client meetings and annual review appointments
• Prepare calendar invitations, book meeting rooms and confirm appointments
• Welcome clients and visitors and provide professional front-of-house support
• Answer and direct incoming calls
• Assist clients with portal access and document enquiries
• Manage couriers, mail, office supplies and general office administration
• Maintain accurate client records and complete data entry
• Keep reception, meeting rooms and shared office spaces organised

What you will bring

• Previous customer service experience, ideally within a professional office
• Strong verbal and written communication skills
• Excellent attention to detail
• Strong organisational and time management skills
• A professional, friendly and approachable manner
• Confidence managing multiple tasks and priorities
• The ability to work independently and collaboratively
• Proficiency in Microsoft Office
• A genuine commitment to providing excellent client service

What is on offer

A flexible part-time position within a supportive and professional financial services business. You will receive ongoing training and development while working in a varied role where your contribution will be valued.