Reception/Registration Clerk

Pattoy Pty Ltd; Taree; On-site; AUD 42,000 - 62,000; Full time

Job summary

Taree Toyota is seeking a friendly Receptionist/Registration Clerk to join our team on a full-time basis. You will be the first point of contact for customers and visitors.

Key duties include greeting guests, handling calls, maintaining the reception area, managing enquiries about vehicles and services, and keeping accurate records.

Qualifications

• Minimum experience in reception or front-desk roles within services industries.
• Excellent communication and interpersonal skills.
• Strong organisation and time management.
• Proficient with computer systems, Microsoft Office, and phone systems.
• Friendly, patient and customer-focused demeanor.
• Ability to multitask in a fast-paced environment.
• Reliable and punctual with a professional appearance.

Responsibilities

• Greet visitors and direct them professionally.
• Answer and route incoming calls to departments.
• Maintain a tidy reception area.
• Handle customer enquiries and provide information on vehicles and services.
• Receive mail and deliveries.
• Maintain accurate records and filing systems.
• Assist with data entry and admin tasks.
• Coordinate between customers and sales/service teams.
• Address customer concerns and escalate when needed.
• Register new and used vehicles and maintain registration records.
• Support general office duties as required.

Skills

Customer service

Communication

Organisational skills

Multitasking

Data entry

Microsoft Office

Professional appearance

Job description

Taree Toyota, a trusted and family-owned business are looking for an enthusiastic and customer-focusedReceptionist/Registration Clerkto join our team.

We are committed to delivering exceptional customer service and maintaining the highest standards of professionalism across all aspects of our business. Our team is dedicated to creating a welcoming and efficient environment for every customer who walks through our doors. We pride ourselves on our reputation for reliability, expertise, and customer-centric values that have made us a trusted name in the automotive industry.

About the role

We are seeking a professional and welcoming Receptionist/Registration Clerk to join our team at Taree Toyota on a full-time basis. This is a key customer-facing position that serves as the first point of contact for all visitors to our dealership. The Receptionist plays a vital role in creating a positive first impression and ensuring smooth operations across the dealership.

Key responsibilities

• Greet all visitors, customers, and staff members in a professional and courteous manner
• Answer and direct incoming telephone calls to the appropriate departments or staff members
• Manage the reception desk and maintain a tidy, organised and welcoming workspace
• Process customer enquiries and provide information about vehicles, services, and dealership offerings
• Receive and distribute mail, packages, and deliveries
• Maintain accurate records and filing systems for customer and administrative documents
• Assist with data entry and administrative tasks as required
• Liaise between customers and sales, service, and management teams to ensure effective communication
• Handle customer concerns professionally and elevate to management when necessary
• Support the team with general office duties as needed
• Register New and Used vehicles as required
• Maintain accurate registration records and renew registrations where required.

What we're looking for

• Previous experience in a reception or customer-facing role, ideally in automotive, retail, or hospitality environments
• Excellent communication skills with the ability to interact professionally with diverse groups of people
• Strong organisational and time management abilities with attention to detail
• Proficiency in using computer systems, Microsoft Office applications, and telephone systems
• A friendly, calm demeanor with patience and a genuine desire to help customers
• Ability to multitask effectively and prioritise tasks in a busy environment
• Professional appearance and courteous manner at all times
• Reliability and punctuality with a strong work ethic
• Problem-solving skills and the ability to remain composed under pressure
• Experience in the automotive industry or familiarity with dealership operations is advantageous but not essential

If this is you, we would love to hear from you!