Service Receptionist

Sydney City; Sydney; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Training & development

Facilities & staff benefits

Diverse tasks

Friendly team

Vehicle discounts

Wellness benefits

Job summary

Sydney City Toyota & Lexus in Glebe is seeking a friendly, customer‑focused receptionist to join our service team in a full‑time capacity.

As the first point of contact, you will handle calls, greet customers, manage messages and support service advisors, ensuring an effortless, high‑quality experience. The role offers training and a down‑to‑earth team.

We provide great facilities, staff benefits, and wellness perks including discounts on vehicles, parts and servicing.

Qualifications

• Previous experience in a busy reception/front desk position
• A strong customer service ethic and interpersonal skills
• Able to show empathy in dealing with our customers
• Strong attention to detail & excellent organisational skills
• A clear & professional phone manner
• Ability to adapt to new systems

Responsibilities

• Demonstrating professional yet friendly service
• Answering inbound calls & effectively directing calls
• Accurately taking messages, meeting & greeting customers
• Proactively dealing with customers & accommodating their needs
• Maintaining the presentation of the service reception area
• Assisting our service advisors when need be

Skills

Reception experience

Customer service

Empathy

Attention to detail

Phone manner

Adaptability

Job description

Work for two globally recognised brands – TOYOTA& LEXUS
Glebe Location in a full-time capacity

This position offers an exciting & dynamic working environment with genuine opportunities for career progression...

At Sydney City Toyota & Lexus, we strive to achieve the 'ultimate' in sales and service.
We currently have an opportunity for an enthusiastic and customer focused receptionist to join our dedicated service team.

What we can offer:

• Training and personal development opportunities
• Great facilities, management, and staff benefits
• A variety of tasks, challenges, and responsibilities
• A down to earth and fun team environment
• Company discounts on new and pre owned vehicles, parts, and servicing
• Wellness benefits such as - our employee assistance program, free annual flu vaccine and financial advisory services

As the first point of contact for our service department, you will have a very important role to ensure our customers receive an effortless experience and the highest level of service possible. Your day will consist of a wide range of reception and administration activities including:

• Demonstrating professional yet friendly service
• Answering inbound calls & effectively directing calls
• Accurately taking messages, meeting & greeting customers
• Proactively dealing with customers & accommodating their needs
• Maintaining the presentation of the service reception area
• Assisting our service advisors when need be

To be successful in this position you will be well presented and have a warm and welcoming manner. You will also possess:

• Previous experience in a busy reception/front desk position
• A strong customer service ethic and interpersonal skills
• Able to show empathy in dealing with our customers
• Strong attention to detail & excellent organisational skills
• A clear & professional phone manner
• Ability to adapt to new systems