Reception & Operations Coordinator - Customer Focus & Admin Support

Ritchie Brothers Auctioneers; Gold Coast City; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Paid overtime

Tuition reimbursement

Private health insurance for family

Disability & life insurances

Catered meals at auction time

Training and development opportunities

International working environment

Employee stock purchase plan

Stable and growing organisation

Job summary

Ritchie Bros. Auctioneers is seeking a dynamic Receptionist/Operations Support Coordinator based at Yatala. You will be the first point of contact, manage calls, greet visitors, and provide essential administrative support to multiple internal teams.

Ideal candidates have 2+ years of receptionist experience, excellent communication, and strong MS Office skills. The role offers career development within a global company and a supportive, fast-paced environment.

Qualifications

• 2+ years of experience as a receptionist or office assistant.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office and able to learn new systems.
• Accurate typing and data entry skills.
• Commitment to providing exceptional customer service.

Responsibilities

• Answer incoming calls.
• Greet customers and visitors and respond to enquiries.
• Deliver superior customer service to all customers.
• Collaborate with internal departments.
• Provide additional administrative support as needed.
• Handle incoming and outgoing courier packages and mail.
• Support event planning and function coordination.
• Order and maintain inventory of office supplies.
• Data entry of contracts, appraisals, etc., as required.
• Gain and apply knowledge of business processes to best support customers.

Skills

Customer service

Communication

Data entry

Typing

Multi-tasking

Attention to detail

Tools

Microsoft Office

Job description

Ritchie Bros. Auctioneers is seeking a dynamic Receptionist/Operations Support Coordinator based at Yatala. You will be the first point of contact, manage calls, greet visitors, and provide essential administrative support to multiple internal teams.

Ideal candidates have 2+ years of receptionist experience, excellent communication, and strong MS Office skills. The role offers career development within a global company and a supportive, fast-paced environment.