Reception & Admin Officer – Customer Care Focus

Independent Filter Service; Melbourne; On-site; AUD 45,000 - 55,000; Full time

Job summary

Independent Filter Service in Heidelberg West, Victoria, is seeking a friendly, professional office administrator to join our small team. This full-time role reports to the General Manager and Service & Operations Manager and involves frontline customer contact, calls, and general admin tasks.

You will use Microsoft Office daily (Word, Excel, Outlook), exhibit strong written and verbal communication, and maintain accuracy and reliability in service to our clients across Victoria.

Qualifications

• Experience in office administration.
• Excellent written and verbal communication skills.
• Strong numeracy and attention to detail.

Responsibilities

• Day-to-day customer service and reception duties
• General and financial administration tasks
• Manage incoming calls, assist customers and accurately take messages
• Professional email correspondence

Skills

Customer service

MS Office

Communication

Job description

Independent Filter Service in Heidelberg West, Victoria, is seeking a friendly, professional office administrator to join our small team. This full-time role reports to the General Manager and Service & Operations Manager and involves frontline customer contact, calls, and general admin tasks.

You will use Microsoft Office daily (Word, Excel, Outlook), exhibit strong written and verbal communication, and maintain accuracy and reliability in service to our clients across Victoria.