Reception

Kelvest pty Ltd; Central Coast; On-site; AUD 28,000 - 41,000; Full time

Benefits offered by this job

Casual rates

Coastal location

Job summary

Kelserv pty Ltd is seeking a warm and professional Reception team member for a casual, weekends-essential role in Bateau Bay, NSW. You will be the welcoming face for clients, visitors and stakeholders, handling enquiries, coordinating schedules and supporting daily operations.

The role requires strong communication, organisational skills and the ability to work both independently and with a team in a fast-paced environment. Casual rates and a modern coastal workplace complete the offering.

Qualifications

• Previous experience in a reception, booking systems or customer-facing role is highly desirable.
• Excellent communication skills, both verbal and written, with clear pronunciation and professional telephone manner.
• Strong organisational abilities and attention to detail when managing multiple tasks.
• Proficiency with general office software, including Microsoft Office and email systems.
• Professional appearance and a positive, patient attitude towards all interactions.
• Ability to work independently and as part of a team in a fast-paced environment.
• High level of discretion and confidentiality when handling sensitive information.

Responsibilities

• Greeting visitors, clients and staff with a professional and friendly demeanor upon arrival
• Answering and directing telephone calls to the appropriate departments or team members
• Managing reception desk duties, including data entry and administrative support tasks
• Maintaining the reception area to ensure it is clean, tidy and welcoming at all times
• Providing general information about the company and its services to visitors and callers
• Supporting the administrative team with filing, photocopying and other office duties as needed

Skills

Reception experience

Customer-facing

Telephone etiquette

Organisational skills

MS Office

Team player

Discretion

Tools

Microsoft Office

Job description

We are seeking a warm and professional Reception team member to join Kelserv pty Ltd on a casual basis with weekend availability essential. This is a pivotal front-of-house role that will form the first impression for our clients, visitors and stakeholders. As our Reception professional, you will be the welcoming face of our organisation, managing enquiries, coordinating schedules and ensuring smooth daily operations. This casual position is based in Bateau Bay NSW 2261 with 20 to 30hours per week (weekends are essential) .

What you'll be doing

Greeting visitors, clients and staff with a professional and friendly demeanor upon arrival

Answering and directing telephone calls to the appropriate departments or team members

Managing reception desk duties, including data entry and administrative support tasks

Maintaining the reception area to ensure it is clean, tidy and welcoming at all times

Providing general information about the company and its services to visitors and callers

Supporting the administrative team with filing, photocopying and other office duties as needed

What we're looking for

Previous experience in a reception, booking systems or customer-facing role is highly desirable

Excellent communication skills, both verbal and written, with clear pronunciation and professional telephone manner

Strong organisational abilities and attention to detail when managing multiple tasks

Proficiency with general office software, including Microsoft Office and email systems

Professional appearance and a positive, patient attitude towards all interactions

Ability to work independently and as part of a team in a fast-paced environment

High level of discretion and confidentiality when handling sensitive information

What we offer

A welcoming and supportive work environment with an established team

Opportunities to develop your skills in administration and customer service

Competitive casual rates of pay in line with industry standards

A modern workplace based in the pleasant coastal area of Bateau Bay

About us

Kelserv pty Ltd is a professional organisation committed to delivering quality services and maintaining strong relationships with our clients and partners. We pride ourselves on creating a welcoming environment where both staff and visitors feel valued and supported. Our team is dedicated to professionalism, reliability and continuous improvement, and we foster a workplace culture that encourages collaboration and mutual respect.