Radio Systems Service Delivery Manager - Public Safety

Victorian Government; Melbourne; On-site; AUD 143,000 - 191,000; Full time

Job summary

The Victorian Government, Department of Justice and Community Safety, Emergency Management Victoria (EMV) is seeking a Service Delivery Manager, Radio to lead and coordinate radio technology services across the emergency management portfolio in Victoria. You will oversee technical performance, contract deliverables, and collaboration with internal teams to ensure reliable public safety communications.

Ideally you bring extensive radio systems expertise, experience with service providers and CAD

Qualifications

• Demonstrated extensive technical experience in the operation and technical aspects of radio technologies.
• Demonstrated experience working with service providers and radio systems, including review and approval of service providers' deliverables.
• Awareness of system integration with other mission critical systems such as computer aided dispatch (CAD).

Responsibilities

• Provide specialist technical and authoritative advice to support contract management and program delivery for agency stakeholders.
• Management of service provider technical performance according to Service Level Targets / Key Performance Indicators and collaborating with internal contract management team to address as required.
• Manage the review and approval of contractual technical deliverables.

Job description

The Victorian Government, Department of Justice and Community Safety, Emergency Management Victoria (EMV) is seeking a Service Delivery Manager, Radio to lead and coordinate radio technology services across the emergency management portfolio in Victoria. You will oversee technical performance, contract deliverables, and collaboration with internal teams to ensure reliable public safety communications.

Ideally you bring extensive radio systems expertise, experience with service providers and CAD