Quote-to-Order Specialist | Customer Care & Ops

JobRadars - AU; Western Australia; Hybrid; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive remuneration package

Paid parental leave

Long service leave benefits

Income Protection insurance

Training opportunities

Job summary

JobRadars - AU is looking for a proactive Customer Care Specialist to join their team in Australia. In this role, you will serve as the main contact for customer requests, ensuring timely processing of orders while delivering exceptional service.

You will collaborate with Sales, Supply Chain, and Finance teams to drive an efficient quote-to-order process. Candidates should possess strong communication skills and experience in customer support or order processing.

The position offers competitive benefits and opportunities for professional development within a values-driven organization.

Qualifications

• Experience in order processing or supply chain coordination.
• Ability to manage competing priorities in a fast-paced environment.
• Forklift license or warehouse experience preferred.

Responsibilities

• Act as the primary point of contact for customer requests.
• Process quotes and orders accurately and timely.
• Deliver professional customer support via phone and email.

Skills

Customer service skills

Communication skills

Organizational abilities

Teamwork

Attention to detail

Tools

CRM systems

ERP systems

E-Commerce platforms

Job description

JobRadars - AU is looking for a proactive Customer Care Specialist to join their team in Australia. In this role, you will serve as the main contact for customer requests, ensuring timely processing of orders while delivering exceptional service.

You will collaborate with Sales, Supply Chain, and Finance teams to drive an efficient quote-to-order process. Candidates should possess strong communication skills and experience in customer support or order processing.

The position offers competitive benefits and opportunities for professional development within a values-driven organization.