Customer Success & Quoting Specialist

Locatrix; Brisbane; On-site; AUD 60,000 - 80,000; Full time

Job summary

Locatrix in Mount Gravatt, Australia, seeks a warm, detail-driven Customer Success Administrator to be the first point of contact for customers and partners.

You will handle inquiries by phone and email, prepare quotes, support the sales team, manage records in HubSpot, and help drive service improvements in a fast-paced environment.

The role requires Australian work rights and a reliable vehicle; training in new software and strong communication are essential.

Qualifications

• 1-3 years in customer support or sales administration.
• Experience with quoting and admin tasks.
• Familiarity with CRM (HubSpot preferred) and ticketing systems.

Responsibilities

• Be the primary contact for customer and partner support via phone and email.
• Resolve enquiries using product knowledge, escalate when needed.

Skills

Customer support

Quoting

HubSpot CRM

CRM software

Attention to detail

Data accuracy

Communication skills

Team player

Tools

HubSpot CRM

Ticketing systems

Excel

Job description

Locatrix in Mount Gravatt, Australia, seeks a warm, detail-driven Customer Success Administrator to be the first point of contact for customers and partners.

You will handle inquiries by phone and email, prepare quotes, support the sales team, manage records in HubSpot, and help drive service improvements in a fast-paced environment.

The role requires Australian work rights and a reliable vehicle; training in new software and strong communication are essential.