Customer Experience & Orders Specialist

Arsenault; Australia; On-site; AUD 45,000 - 65,000; Full time

Job summary

Arsenault is seeking a customer-focused professional in Australia to efficiently process orders, prepare correspondence, and respond to inquiries from the sales, marketing, and customer service teams. You will interact with key customers several times daily and provide sustained support from order processing through delivery.

Applicants should have 2+ years in customer service or sales-related roles, strong communication, and basic computer skills.

Qualifications

• Experience in customer-facing roles and order processing.
• Clear, professional written and verbal communication skills.
• Basic math and computer skills for data entry and follow-up.

Responsibilities

• Effectively process orders and prepare correspondence as requested.
• Interact with customers and represent Arsenault in a positive manner.
• Provide follow-up from order processing to delivery of the product.

Skills

Customer service

Sales experience

Communication

Computer skills

Organization

Self-motivation

Time management

Education

High School Certificate

Bachelor Degree preferred

Job description

Arsenault is seeking a customer-focused professional in Australia to efficiently process orders, prepare correspondence, and respond to inquiries from the sales, marketing, and customer service teams. You will interact with key customers several times daily and provide sustained support from order processing through delivery.

Applicants should have 2+ years in customer service or sales-related roles, strong communication, and basic computer skills.