Quality Assurance & Compliance Coordinator - Aged Care/NDIS

Valmar Support Services Ltd; Canberra; On-site; AUD 40,000 - 60,000; Part time

Benefits offered by this job

Salary packaging benefits

Annual Leave Loading

Training and development

Job summary

Valmar Support Services Ltd is hiring a part-time Quality Assurance Coordinator in Canberra. The role supports continuous improvement, compliance with NDIS and Aged Care standards, and audit activities to ensure safe, person-centred services across the organisation.

You'll work with managers and staff to drive practical improvements, manage corrective actions, and maintain the quality management framework in a Not-for-Profit setting.

Qualifications

• Experience in quality assurance, compliance, risk management or audits in regulated human services.
• Knowledge of NDIS Practice Standards, Aged Care Quality Standards, WHS.
• Strong report writing and documentation skills.
• Ability to interpret data, identify trends and propose improvements.
• Attention to detail in records and compliance monitoring.
• Ability to build relationships across teams.
• Ability to manage competing priorities and deadlines.
• Proficient in Microsoft Office and quality management systems.
• NDIS Worker Screening clearance or ability to obtain.

Responsibilities

• Assist the Continuous Improvement Manager with QA activities.
• Support internal audits and monitor corrective actions.
• Strengthen compliance with aged care and NDIS requirements.
• Promote a culture of continuous improvement across Valmar's services.
• Work with managers, coordinators and staff to ensure safe, compliant, person-centred services.
• Maintain quality management framework and records.

Skills

Quality assurance

Compliance

Audit

Documentation

Analytical thinking

Interpersonal skills

Prioritisation

IT literacy

NDIS Worker Screening

Education

Certificate IV

Diploma in Quality Management (or related)

Tools

Microsoft Office

Quality management systems (CAMMS)

Job description

Valmar Support Services Ltd is hiring a part-time Quality Assurance Coordinator in Canberra. The role supports continuous improvement, compliance with NDIS and Aged Care standards, and audit activities to ensure safe, person-centred services across the organisation.

You'll work with managers and staff to drive practical improvements, manage corrective actions, and maintain the quality management framework in a Not-for-Profit setting.