NDIS Quality & Compliance Coordinator - Hybrid

stvincentd; Sydney; Hybrid; AUD 63,000 - 69,000; Full time

Benefits offered by this job

Hybrid work

Salary packaging benefits

Job summary

St Vincent de Paul Society NSW is seeking an organised NDIS Quality & Service Coordinator to support safe, compliant and client-centred disability services. The role combines NDIS administration with quality and compliance, overseeing service agreements, billing and NDIS line items while aligning with organisational policies.

You will monitor NDIS practice standards, assist with audits, manage data and provide guidance on quality processes.

Qualifications

• Understanding of NDIS Practice Standards and compliance requirements.
• Qualifications in Disability Services, Community Services, or Business Administration.
• Experience with NDIS administration, billing, service agreements and client management systems.
• Excellent organisation, communication and time management skills.
• Ability to travel occasionally for regional visits.

Responsibilities

• Maintain quality documentation and compliance registers.
• Monitor compliance with NDIS Practice Standards and policies.
• Support internal and external audits, including NDIS registration.
• Identify and elevate compliance risks and drive improvements.
• Guide staff on quality processes, incidents and compliance.
• Maintain accurate quality and client data and prepare reports.
• Oversee NDIS administration including service agreements, billing and invoicing.
• Support client intake, onboarding and system setup.
• Visit services to perform quality/compliance activities with operational teams.
• Occasional overnight regional travel.
• Participate in on-call roster and risk management.

Skills

NDIS Practice Standards

Quality & compliance

Client management systems

Microsoft Office

Education

Disability Services / Community Services / Business Administration qualification

Tools

NDIS administration systems

Billing systems

Job description

St Vincent de Paul Society NSW is seeking an organised NDIS Quality & Service Coordinator to support safe, compliant and client-centred disability services. The role combines NDIS administration with quality and compliance, overseeing service agreements, billing and NDIS line items while aligning with organisational policies.

You will monitor NDIS practice standards, assist with audits, manage data and provide guidance on quality processes.