Public Sector Records & Admin Coordinator

Randstad Pty; Adelaide; On-site; AUD 65,000 - 85,000; Full time

Job summary

Randstad Pty is seeking a proactive Business Support Officer to manage the end-to-end flow of communications and provide executive- level administrative support. The role acts as an operational hub for the office, overseeing electronic records, delivering professional front of house service, and liaising with key stakeholders to maintain smooth daily operations.

The successful candidate will manage confidential information, ensure compliance with public sector standards, and contribute to

Qualifications

• Experience with records management and public sector compliance.
• Strong communication and stakeholder liaison skills.
• Ability to manage high-volume workloads with tight deadlines.

Responsibilities

• Records management: handle high volumes of incoming/outgoing correspondence using an EDM system, receipting, workflow allocation, tracking, reporting and archiving.
• Workflow & briefing support: ensure correspondence is packaged and distributed appropriately.
• Customer service: provide front-of-house reception for visitors and phone inquiries, adhering to protocols.
• Stakeholder liaison: build and maintain collaborative relationships with internal and external stakeholders.
• Continuous improvement: identify opportunities to streamline administrative workflows and assist leadership with special projects.
• Confidentiality & compliance: handle sensitive information with discretion per public sector ethics and safety standards.

Skills

Executive acumen

Records management

Prioritisation

Communication

Discretion

Collaboration

Education

EA

Job description

Randstad Pty is seeking a proactive Business Support Officer to manage the end-to-end flow of communications and provide executive- level administrative support. The role acts as an operational hub for the office, overseeing electronic records, delivering professional front of house service, and liaising with key stakeholders to maintain smooth daily operations.

The successful candidate will manage confidential information, ensure compliance with public sector standards, and contribute to