AO3 Records Officer

Randstad Australia; Brisbane; On-site; AUD 61,000 - 87,000; Full time

Benefits offered by this job

5-month contract

South Brisbane location

Public sector experience

Job summary

Randstad Australia is seeking an AO3 Records Officer to support the development, maintenance and optimisation of both digital and physical records management in Brisbane's Southside. You will help ensure the integrity, security and usability of core data collection systems in a public sector setting.

The role involves end-to-end records lifecycle management, digitisation, eDRMS tasks, data cleansing, and coordinating urgent admin requests, with focus on accuracy and timely delivery.

Qualifications

• Practical knowledge of physical and electronic records management.
• Hands-on experience with Content Manager (TRIM) or equivalent.
• Understanding of retention, disposal schedules and file appraisal.
• High accuracy in data entry, indexing and searches.
• Proficient in Microsoft Office and corporate databases.

Responsibilities

• Deliver end-to-end records management across lifecycles.
• Digitise, archive and data-entry projects in eDRMS.
• Perform data cleansing and routine audits.
• Coordinate urgent admin and executive search requests.
• Manage physical records inventory and labeling.
• Help develop procedures and work instructions.
• Track milestones using standard reporting tools.

Skills

Records management

Data entry

Content Manager (TRIM)

Tools

Content Manager (TRIM)

Job description

We are currently seeking a motivated and experienced AO3 Records Officer to join an essential State Government department on Brisbane’s Southside. In this role, you will be responsible for supporting the development, maintenance, and optimisation of both digital and physical records management practices.

You will play a vital part in maintaining the integrity, security, and usability of core data collection systems and corporate records. This is an outstanding opportunity to apply your technical records management capabilities within an impactful public sector environment while developing fundamental administrative and project skills in a supportive, professional team.

Your New Role

• Delivering end-to-end records management support across physical and digital file lifecycles, including file registration, appraisal, retrieval, and disposal.
• Executing digitisation, archiving, and data-entry projects within an electronic Document and Records Management System (eDRMS, such as Content Manager).
• Conducting regular system quality assurance, data cleansing, and routine auditing to maintain high standards of data consistency and accuracy.
• Coordinating and responding to urgent administrative and executive search requests accurately and within tight timeframes.
• Managing physical records inventory, including document/box retention, barcode labeling, tracking, and archive consumables.
• Assisting with the development of operating procedures, work instructions, and manuals to promote best-practice recordkeeping across the organization.
• Tracking project milestones and daily task progress using established operational reporting tools.

What Will You Need to Be Successful in This Role?

• Practical knowledge and working experience within both physical and electronic records management environments.
• Hands‑on experience utilizing systems such as Content Manager (TRIM) or equivalent corporate document management software.
• Understanding of information management principles, including retention and disposal schedules and file appraisal classifications.
• Exceptional precision when performing data entry, indexing, search coordination, and data cleansing.
• Strong proficiency across Microsoft Office suite and corporate document databases.

What You’ll Receive

• $53.55 per hour plus super.
• Initial 5 month contract with potential to extend
• South Brisbane location
• Further develop your expertise in specialist government recordkeeping and information management.

Why work with Randstad?

We value our contractors and provide:

• A dedicated consultant as your point of contact.
• Access to the MyRandstad App for payslips and retail discounts at Woolworths, Myer, JB Hi-Fi, and more.
• A free Employee Assistance Program for you and your family.
• A weekly pay cycle.

Note: Due to high application volumes, only shortlisted candidates will be contacted.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.